Top Business Podcast • over 4 million downloads • 900+ episodes

The Strategy Hour Podcast

with abagail pumphrey

Recognized by INC and Forbes as one of the best podcasts for entrepreneurs, join our twice-weekly show as we share business strategies, interviews, and actionable advice for building an online business your way.

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Our Episodes

Podcast, Marketing Guest User Podcast, Marketing Guest User

Marketing and Selling for Introverted Folx with Monica Schrock of Unsocially Inclined

Today on the show, we have Monica Schrock, who is cautiously optimistic and is an introverted copywriter who works as a marketing consultant. She has a mean coffee habit and a serious nerd streak. She revels at the intersection between intention and strategy, hoping to make the world a better place one word at a time. Monica has spent the last 14 years navigating the extroverted field of marketing, helping 200 clients craft their brand message and increase their sales from double to over ten times. We are talking about all the tips and tricks she has learned on that journey on the show today.

So, if you resonate as a fellow introverted entrepreneur, who started their business to maybe escape ever having to talk to anyone again, and then realizing that you have to do that in order to make sales, put your offer out there, and grow your business, this episode is for you. We are talking about how to set boundaries, how to schedule (or not schedule) your week in a way that fits your personality so that you can actually get stuff done without feeling guilty and feel like you’re putting marketing and sales messaging out there that doesn’t make you feel icky.

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Podcast, Mindset Guest User Podcast, Mindset Guest User

Letting Go of Your Creative Identity in Order to Grow

Today we are going to talk about doing #allthethings, or rather, not doing them. We know a lot of you have so many things on your plate and are really struggling with what to let go of. You are feeling married to every department that you are the head of, and not really seeing or understanding how you could give up any of those things. So with that in mind, we want to holler at you in the way that we do best and permit you and help you let go of some stuff if you have been trudging along in your workspace, your day, and your business.

We used to be the people who didn’t only not want to pay to give up things but also were super intimidated and concerned with delegation. It has been something we have had to work hard to do because we used to be aware of everything that happens in our business and we were at the point where if we didn’t let go of some of it, we were going to slow down the business. So we have had some life experience in this department and hope you can take away some of the lessons we have learned and apply them in your own life and business after this episode!

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Podcast, Leadership Guest User Podcast, Leadership Guest User

Hiring for Culture Fit to Scale Your Online Business with Abbey Ashley of The Virtual Savvy

Today on the show, we are excited to welcome Abbey Ashley, Founder of The Virtual Savvy. Abbey has helped aspiring virtual assistants launch and grow their own at-home businesses from scratch. She started her own virtual assistant business as a new mom and was able to double her salary from her full-time corporate job in just 30 days! She has since gone on to grow a seven-figure business with 19 employees and certainly has some key insights to share about how to hire to scale. It's now her passion to help others start their own VA businesses so they too can taste the freedom and flexibility of entrepreneurship.

She is currently building a brand new platform, which you will hear about towards the end of the interview, that is going to make hiring so much easier, especially for creative entrepreneurs, connecting you with virtual assistants that are going to stick around and be the right fit for you and your company. In today’s episode, we’re talking about the hiring process, particularly how to hire for a culture fit over a skill fit. We think that that is one of the most remarkable things that Abbey has unlocked within her own business, and it has definitely been one of the key elements that has factored into her incredibles success.

We discuss how to identify your brand culture, how to speak that into existence within your team, and how to support your team through that journey, as well as how to hire for the perfect fit, of course. Whether you are ready to hire your first VA or dip your toes into hiring employees, this episode is full of practical tips that will be beneficial to you, no matter where you are on that journey. Make sure to tune into this insightful interview with The Virtual Savvy Founder and powerhouse entrepreneur, Abbey Ashley!

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Podcast, Client Experience Guest User Podcast, Client Experience Guest User

Creating a Positive Customer Service Experience Amidst Uncontrollable Delays

If you are in the small business space as a buyer or a seller, you might have noticed a wave of disgruntled online shoppers that don’t necessarily fit the stereotype that wants to speak to the manager! In today’s episode, we want to talk about what we are dubbing the Digital Karen. Since the start of the pandemic, Emylee and Abagail have noticed more and more conversations between makers, shoppers, and sellers who are having a difficult time dealing with the increase in customer service issues that have been popping up in their inboxes and DMs, from unrealistic custom order requests to one-star reviews for reasons that are beyond their control.

There has been a growing need for customer education regarding what is and what isn’t within the control of shop owners and business owners. For a long time, buyers have convoluted the experience of buying from big companies like Amazon or Nordstrom and tied that same level of expectation to shops on Etsy and Shopify, for example. In today’s episode, Emylee and Abagail talk about how sellers can emotionally and mentally deal with the age of the Digital Karen and continue to create a positive customer service experience amidst uncontrollable delays, as well as what buyers and shoppers can do to make the experience better for business owners!

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Podcast, Mindset Guest User Podcast, Mindset Guest User

We Should All Be Millionaires with Rachel Rodgers of Hello Seven

In today’s episode, we welcome Rachel Rodgers, a woman of color, mother of four, and seven-figure business owner – in that order. Rachel started her career working on The Hill with nonprofits, federal judges, and Hillary Clinton. When she realized that changing the world is easier when you have some cash in your bank account, she decided to build a million-dollar business and then teach other women how to do the same. Her new book, We Should All Be Millionaires, from Harper’s Leadership is out now! (as of release, not recording)

For this show, we break down our favorite parts of Rachel’s book, which not only addresses our ingrained mindsets around money issues but also provides activities you can do, from homework assignments to different mindset reframes to help you better your headspace, grow, and move forward, whether you have a business or you just want to be a literal millionaire!

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Podcast, Leadership Guest User Podcast, Leadership Guest User

The One Surprising Change We Made to Our Signature Program That Dramatically Changed Students’ Results

Quarantine gave Abagail every excuse to drop any kind of consistency around movement, and now, a full year later, she is trying to get back at it. She has walked three days in a row, and just yesterday Emylee did her first Peloton bike ride in months. After eight minutes in, she felt like she couldn’t do it, but she kept going. But this isn’t what we are going to be talking about today. We are super excited because it’s been a while since we have done an episode like this, where we share a small tweak we made inside our signature program that was uber effective.

It actually kind of blew us away just how much of a difference it made. It's been almost a year since we made this two-phased change. We want to talk to you about it today because if you are offering services or packages and there are deliverables inside those packages that don’t cost you any money but do cost you time, those are sometimes the easiest things to add into a package to add value. There are also instances where you need to re-evaluate what those deliverables are and whether that thing is actually effective, not only for you but your clients as well.

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Podcast, Project Management Guest User Podcast, Project Management Guest User

A Behind the Scenes Look at Building Hello Audio with Lindsay Padilla of Hello Audio

Today on the show we have Dr. Lindsay Padilla, Founder of Hello Audio, a SaaS product that lets users easily create private audio feeds their customers can listen to anywhere, anytime! She has been building this SaaS product from the ground up. It has been fascinating to watch from the sidelines and we are excited for you guys to dive in. For the first half of this episode, Lindsay gives us a true, honest, behind-the-scenes look at everything it takes both mentally and logistically to build a software. Everything that she wanted to create from the hole she saw in the market of audio and how course creators can deliver amazing content to their students and how Lindsay could make that happen.

She talks about breaking down barriers in a male-dominated space, learning things in the tech space, raising money, deciding to bootstrap or not, and everything in between. And then at the end of the episode, we talk about what Hello Audio actually is and how you as a service-based business owner, online course creator, educator, could use this platform to better your customer experience and to add more value. You get a peek into the stuff that Abagail and Emylee have been thinking about doing in their business and ideas for what you can use in your own one to help you grow and create an amazing experience for the people you already have.

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Podcast, Leadership Guest User Podcast, Leadership Guest User

March 2021 Profit Report: Why We Now No Longer Want to Hit Our Profit Goal

We always knew there would be this moment where, after doing these profit reports, we would eventually hit our goal, and then we would have to have the conversation about what’s next for us. We alluded to it a bit last month, where we had our first loss in over a year, but no part of Abagail was concerned. It sounds bizarre, but we really stuck things out, made some subtle shifts, and March went fantastically. What a concept! We had a loss and didn’t let it linger in our brains for months on end, which, in turn, would have impacted our business for months on end.

Instead, we did a turnaround and saw some amazing stuff happen for us in March. It's funny because it’s not like we did this massive launch or any other big things. We just checked the calendar right before we recorded this to remind ourselves of what happened last month. We planned some stuff; we talked about some stuff; we did a mini-thing, well, someone else did a mini-thing; we invested in some stuff. That's about it! It was lowkey in terms of what was happening behind the scenes. But so much of what we have been doing over the last year has been about building our monthly recurring revenue (MRR).

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Podcast, Mindset Guest User Podcast, Mindset Guest User

How to Release the Guilt of "Too Many Ideas" and Investing in Your Business with Ariel Kuhn

Today on our show, we have Ariel Kuhn, who started out as a photographer and has since grown her business to focus more on brand strategy, working with small business owners as they figure out how to grow online. She helps these businesses with everything from brand strategy to photography, copywriting, web design, and mentorship so they can take their business to the next level. Ariel has been around the Boss Project / TCC block for a while, and she is actually a current Strategy Academy student. She shares the evolution of her business, why she decided to invest in the program, the art of her pivot, what it means to her to feel good about what you’re doing in your business, and what to do with all the extra ideas you might have. We also discuss various things she has learned in the program that could help other small business owners who are in a similar position. So, if you have an existing business and have been stressing out about all of the brilliant ideas you have in your brain and what to do next, this episode will give you clarity.

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Podcast, Leadership Guest User Podcast, Leadership Guest User

Creating ROI When Hiring Contractors

When you start the hiring process it can be a challenging time with a lot to think about. There are a lot of decisions to be made about how or why you hire someone at a certain point in your business. We have talked about it in the past but today we want to talk about why it is important that you think first about how and where you will get a return on your hire rather than hiring to save time. This is because we know what hiring to save time looks like and we are in a different space to be able to talk about it. So many people only hire to save time and they should be thinking about it in a bigger way.

We want to have this conversation coming from the space of how we think about it now with Boss Project and lessons we have learned, but also there are one-off hires that Emylee has done for her earring business. She hired for stuff she knew she would save a ton of time on. She also wasn’t the best one to do these tasks and if they were done, she would make money faster. So it is interesting how this question of hiring can be viewed in different scopes based on where you are at in your business.

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Podcast, Marketing Guest User Podcast, Marketing Guest User

Use this Four-Step Formula to create Higher-Converting Copy with Jennifer Turner

Today our guest is Jennifer Turner, the founder of Gemini where she helps online business owners improve their copywriting and design to create higher conversion rates. Gemini is an online branding and education platform and Jennifer is the rare combination of a trained copywriter and designer! Their MO is unifying a business' voice in the copy and design to tell a stronger story. We love it! Today we will be focussing solely on the copy side of things and how to get your up to scratch!

We are super excited for Jennifer to dive into her four-step formula for high converting copy and it is honestly one of the best formulas we have found in a long time! These kinds of frameworks can sometimes put you in a box or make you sound a bit robotic and this one is a really cool way to insert your story and your audience's story while coming up with something that gets your conversion rate all the way up! This can be used for freebies, opt-ins or paid services and programs, it can be applied in those areas just as effectively, that's how versatile it is, so get your notes ready and let's get into some strategy!

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Podcast, Leadership Guest User Podcast, Leadership Guest User

Assessing Product Margins, Growing Shop Sales & Brainstorming Launch Strategies

Hello friends! It has been a minute since we have talked about the other businesses we run. We thought it was high time for a little update because Abagail has something new and exciting that she has launched (by the time you hear this it will have been out for a minute). We are going to talk about that but we also think there have been some decisions that we have made very intentionally in our side businesses that we want to break down the logistics behind.

We share these things with you, first of all, because it is fun to chat about, but it is also fair for you guys to hear this part of the process because it gives you a look behind the curtain of something new and growing. It also shows you the reality of how a lot of entrepreneurs and small business owners are, which is multi-passionate!

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Podcast, Marketing Guest User Podcast, Marketing Guest User

Creating Authority and Authentic Relationships You Can Leverage with Jaclyn Mellone

Relationships can make all the difference in your business and as many of us have learned, focusing on connections and networking in the right way can take your biz from quiet to booming! Our guest today is Jaclyn Mellone and she helps entrepreneurs exponentially grow their businesses by becoming an authority in their space. One of the ways she helps them do this is through authentic relationships. Jaclyn is a coach, strategist, keynote speaker, momma, guac lover and host of the Go-to Gal Podcast! In this episode, she shares how to create strategic relationships and how to utilize them as more than friendships without being weird about it!

For Jaclyn, it all starts with an authentic connection and she breaks down exactly what that looks like. We also talk about how this translates into creating more friends in your own space and work environment and how to utilize these to continue to grow your business in the long term. We cover leveraging relationships, creating intimate connections that fill your cup, and how to jumpstart your biz in a big way!

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Podcast, Leadership Guest User Podcast, Leadership Guest User

Negotiating Brand Deals, Dangerous Contract Terms, and Changes to Social Media that Affect Your Business

This is another one of those episodes where Abagail puts Emylee on the spot in front of the audience. She knows nothing and is expected to come up with something out of thin air. For context, we started our business as creative entrepreneurs and designers and all that. What we did not realize we were doing at the time was influencing people. We started this blog, we were putting out content, and ultimately, a large portion of our business has become what we would call affiliate marketing. It makes up a big percentage of what we are doing. So, Abagail has all this background knowledge of what it takes to be an influencer in an affiliate capacity and has made all of these pivots with her second brand to broaden the ways she is bringing in money for this brand. Emylee is admittedly the laziest influencer out there. It is not that she doesn’t influence people; she definitely does, and there are many examples to prove it. In technical terms, Abagail, based on the size of her audience, would be seen as a micro-influencer. There are so many people out there that want to be influencers but they don’t necessarily know what they need to be looking out for. There are some alarming things brands are starting to include in their contracts, and micro-influencers are agreeing to these things, most probably without any idea of what they actually mean. And they could not only negatively impact your business, but they could destroy your online reputation if you do not pay attention to what is going on.

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Podcast, Services Guest User Podcast, Services Guest User

Selling Wholesale Bundles on Amazon with Kristin Ostrander from Mommy Income

Today on the podcast we have Kristin Ostrander from Mommy Income. She is an e-commerce expert who got her start 17 years ago on eBay. She has since transitioned to Amazon where she has been a serial entrepreneur who has learned all the ins and outs of how to run a successful wholesale business selling on the platform. Today she touches on her wholesale bundle system and how she’s helped thousands of students through her online course and podcast.

In this episode, we talk about a product offering, revenue stream, and selling platform that we’ve never talked about on the podcast before: Amazon, and more specifically, selling wholesale bundles on Amazon. Honestly, there was so much information that we did not know. So we really think you guys will get a lot of good ideas from this episode if you’re interested in selling a new product, getting a second stream of revenue up and running or just testing your toes in running a business that might be a little different to what everyone else is doing. Kristin breaks down her strategies in the order that she did stuff really, really well, and has some incredible resources for you guys to keep learning if you want to find out how to sell on Amazon. We’re sure this show will give you a lot of great ideas!

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Woman leaning on back of chair and smiling at camera

meet your host

I don’t believe there’s one right way to build a business.

I’m your host, Abagail Pumphrey. And I’m dedicated to supporting online businesses.

I’m here to help you build business your way: one that supports not only the life you have but the life you want. I’m on a personal mission to help you become financially free.

I’m talking about all the lessons learned as I turned a layoff into a 7-figure online business. I’m here to help you prioritize your life every step of the way, whether you’re creating your first digital product, growing an email list, or scaling an already profitable business.

I want to hear your hot takes, your biggest takeaways, or the genius ideas that pop in your head as you’re listening to the show.

My DMs are always open on Instagram, so head over and introduce yourself so I can get to know you!

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The links below are affiliate links. We receive a commission (at no additional cost to you) when you purchase through these links.

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Build your list and grow your revenue at the same time!

I’ve kept these details to myself for far too long. I’m ready to spill everything and give you the exact steps that’ve helped me generate tens of thousands of qualified leads and MILLIONS in low-ticket digital product sales. I won’t just show you what I did, I’ll teach you how you can do it too.

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