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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.
top 10 business podcast | 4 Million+ downloads | 750+ episodes
Meet Your Host
Semi-ranty business strategies for successful small business owners.
Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.
I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.
I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.
Our Best Hits
Our Favorite Tools
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The Creative Template Shop is loaded with every template your business needs to succeed. Get started by downloading your next Client Proposal, our member-favorite Services and Pricing Guide, social media templates, or Dubsado forms—just to name a few! You can purchase templates one-off, or get the best deal on all the templates by becoming a shop member!
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This is the #1 tool that we recommend to all our service provider clients. Dubsado is a business management solution designed to cut out the busywork. Build relationships, schedule appointments, and create workflows to streamline your projects from start to finish. Onboard clients, set up automations, send contracts, accept payments and more with this robust system.
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If you’d rather not be spending hours on end learning design skills and new programs just to make some graphics for your biz - definitely check out Canva. Even as professionally trained designers, we made the switch years ago simply with how easy Canva is to use. Save your brand kit, unlock magic resize, get unlimited storage, download designs with transparent backgrounds and more with Pro!
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If you’re looking for an email service provider made with creatives in mind that is simple and intuitive, look no further than Flodesk. We got tired of email formatting being a coding how-to and let’s not talk about the monthly cost. Flodesk’s drag and drop features make formatting emails a breeze, plus it’s one set price no matter if your list is 1,000 subscribers or 100,000. Try it out today!
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No website? No problem. If simplicity is key for your business, we suggest utilizing Leadpages as your landing page, sales page, opt-in page and more. It’s drag-and-drop design makes it easy for beginners to design something on brand + quick so you can get your business out there ASAP.
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A visual-first planning tool for social media. Use it for Facebook, Instagram, or TikTok. Plan, Schedule and Post with this all-in-one software. Stay up to date with hashtags and trends so you can analyze and optimize your strategy. Manage a linkin.bio within Later to direct your audience to the places that really matter —your website or checkout links.
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Communication is the secret sauce to successful high-touch client experiences. Simple Texting allows you to fire one-off messages, a series of messages in an automation, tag clients and more. Back up your regular email communication with text messages to create a wholistic experience.
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Host digital products, courses, coaching, memberships, and more on Teachable’s all-in-one platform. Their no-code platform is perfect for businesses who want to create real impact. We've used Teachable to sell millions of dollars in digital products & courses. It has allowed us to work with more than 30,607+ students, ensuring a quality experience and better results for our clients.
We may receive commissions when you click our links and make purchases. However, this does not impact our reviews or comparisons.
Featured Series
A Few Hot Takes
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Listener Love
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My Favorite Podcast!
Not only is their show super entertaining, it is packed FULL of amazing content and learnings that I have tried with success. PLUS their authentic and real interactions in instagram DMs really proved to me that they truly care and are here to help and support in this noisy world of people hustling to get your attention. I can’t recommend this show enough!
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Great Insights
Invaluable information on starting a business, building a brand, etc. They are relatable and easy to listen too. There’s no useless fluff or bragging, just full to the brim with good info. Listen to be inspired!
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Thank you for your realness!
As a perfectionist who always “shoulds” on myself, I want to THANK YOU for the practical business advice and for keeping it real! After listening to an episode, I feel ready to tackle the next step... instead of feeling completely overwhelmed. Thank you both for your honesty. It helps me set better goals, reflect more truthfully, and actually get stuff done!
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Real guidance and conversations
Abagail and Emylee keep it real. I love their focus on helping creative entrepreneurs to build a soul-fulfilling and profitable business. We don’t get that kind of guidance in university or from our parents (at least, I didn’t!) and it’s invaluable. The conversations these two hosting about empowering women and shifting the conversation in the entrepreneur community are so important.
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Entertaining, insightful, and actionable! 🔥
Whether you’re well established as an entrepreneur, or just getting started carving out a profitable niche that’s ready to grow—this is a must-listen podcast for you! Abagail and Emylee do an incredible job leading conversations that cover a huge breath of topics related to the ins and outs of building a thriving business - and life you can be proud of - with leaders who’ve actually experienced success themselves.
Creating an Engaged Online Community with Ashley Knight of The Ashley Knight Co.
On today’s episode we are super-duper excited to host Ashley Knight. Ashley founded the Hello Boss Community (no longer active) as a means to support and bolster other businesswomen who were in the same boat as her. Through her group she was able to teach and coach strategy to dedicated members and she loved it! And we love her for it! Here at the Strategy Hour Podcast we know the value of the groups we have run and been a part of, they can be the lifeboat bringing you back in when you are out at sea, so we know exactly what Ashley is talking about!
In our discussion we cover the early stages of starting a supportive community, relationships within this space, real world events, social media, sensitivity masterminds and much more. Ashley is one of the most dedicated community founders we have spoken to and we are sure her attitude and advice is going to be wonderfully useful and inspiring to all of our listeners. So whether you are part of an online community or looking to start one yourself, this is definitely the episode for you. Listen in to get the low-down.
Why Boring, Stable, and Consistent is Our 2021 Motto
Are you ready to plan the year ahead? It might be easier to do when you’ve had a great 2020 but, even then, you can plan to stick to the plan! We know we just want more of what we had but we are also keen to try new things too. In 2020, we found the sweet spot of being consistent and boring and realized that they are our middle names. We embrace them, we love them, and this is where we flourish and feel comfortable. While it’s not flashy or sexy and it doesn’t do dances on TikTok, we are 100% okay with that!
Not all of us dream of making seven figures. For some of us, our businesses are perfect the way they are when they work for us instead of us working for them. In other words, while you might not roll in the dough, if you are satisfied with what your business brings in and it supports you to the extent that it suits your lifestyle, who cares about the rest? It is worth remembering that you risk much more when you try to grow and scale your business aggressively, and many have closed their doors after pursuing exponential growth instead of keeping to the stable and consistent things. We would like to be around, no matter what happens in the world, and we believe that we can do that by doing more of the same-old same-old. This strategy will not get us on Oprah’s couch or anything spectacular like that, and we don’t have $10 million growth plans, but tune in to hear how we are planning to bring boring, stable, and consistent back!
November 2020 Profit Report: The Month We Increased Members by 8%, But Saw 11% Less Revenue (Here’s Why)
Hi! Let’s take it back to the month of turkey days! We feel like with the holidays you quickly forget how November went, because you just roll straight into the next holiday, get distracted by family, and shopping, and cookies. Emylee promises to make Abagail some marshmallows again this year, but instead of talking about marshmallows for the whole episode which we definitely could do, we are here for another profit report!
If you are new here you should know that we now have well over a year’s worth of episodes where we share profit reports with you. We made a goal at the end of 2019 to focus more on profit – keeping more profit within our business to make more money and pay ourselves instead of reaching huge, sexy revenue goals, and our business drastically changed because of that mindset. So now, every month we share with you the breakdown of expenses, profit, where the money went – a breakdown of products in our company, so you can be inspired to do the same breakdown within yours!
Behind-The-Scenes of a Full-Time Influencer with Liz Rishel of Within the Grove
Today on the show we have Liz Rishel from Within the Grove. For the last five years, Liz has grown her blog and Instagram to become an influencer to watch! We have loved observing her journey since she was a Strategy Academy student who accomplished amazing things and, in this episode, we pick her brain about what she has done to get such phenomenal results.
We’ve often talked about blogging and making money from working with brands and have given our listeners some insights into how this all works, and Liz is here to give us her perspective on the whole thing. She gives us a peek behind the curtain of her growth over the past five years, getting into when it became a full-time job, how many hours she had to put in before it became a viable financial option for her and her family, how she collaborates with brands, her engagement with followers, and creating amazing products in her own home. Be sure to tune in for an episode that might just inspire you to start your next DIY project or finally get that online business of yours off the ground!
Utilizing the TASK Method to Streamline Prospects into Clients with Dolly DeLong
Today on the podcast we have Dolly DeLong. She is a photographer and she has been in business since 2006. In 2020 she started educating small business owners on how to go from scattered to streamlined using powerful tools like Dubsado.
This episode is jam-packed with her exact framework, the TASK method, that is going to walk you through how she utilizes it in her business to really streamline her interactions with potential clients and actually turn those prospects into clients. Abagail had a ton of fun interviewing her! If you haven’t been introduced to the wonders of Dubsado yet, after this episode you most definitely will want to. If you haven’t signed up for a free trial yet, visit this link, and upgrade when you are ready! You can get 50% off your first month or year with the code BOSSPROJECT at checkout!
2020 Recap – Massive Growth with 32% Profit Margins
How are we able to talk about the end of 2020 already? We don’t know because this has been the fastest, craziest year in life and business for us in a while. For a while, it felt like we were having the longest months, and then things just seemed to speed up. We think a lot of people have had a similar experience. We don’t know if it was because people were home and things didn’t feel like they were changing and then suddenly it was fall and then winter. And now Christmas is around the corner! How are we at this point in the year already?
So today we want to talk about 2020 specifically and what happened in our businesses. If you look at all the goals we set for 2020, how did things ultimately shape up? We will tell you, we don’t know if there were guardian angels above us but there were a few things we did really differently in Q1 that ultimately set us up for huge success, and in today’s show you will hear all about it!
Identifying Your Customer Journey to Make More Money with Mia Graves of Honey Bee Clay
Today we are talking to Emylee’s good friend, Mia Graves. She is another maker from a tiny town in Northern Alabama but she is now a Louisville transplant. She has a background in politics, philosophy, and economics but she has a maker-based business where she makes jewelry called Honey Bee Clay. She specializes in handmade and 3D printed clay cutters and, as a total side note, she also has a talking dog named Gus! But we are not talking about Gus today, we are talking about marketing strategies, and while Mia isn’t formally trained in marketing, she is really smart when it comes to this side of business. We are talking about how she uses the magic of call to actions anywhere and everywhere she can to direct her clients, customers, fans, and followers to go from one platform to another with the end goal of making her money.
She shares all of her customers’ journeys and the different things she uses like Instagram, DMs, comments, TikTok, and email to get people to follow her and buy from her on a continued basis. We also talk about an exclusive Facebook group that she just recently started and her opinions on sellout launches and everything in between. Regardless of whether you have a physical, product-based business or not, the marketing strategies taught here today are going to help your business and give it a new life if you have hit a wall in your growth or engagement, so be sure to take notes during this one!
Getting out of a Creative Funk, Overwhelm, and Comparisonitis
Emylee is back from a much-needed break, but now she feels like she has forgotten how to do her job! Getting back into business mode with Boss Project is also different from returning to her side hustle, since the more creative tasks use another side of the brain. It got her thinking about overwhelm and taking breaks and thought it’s high time they did an episode on honoring your creative process. Abagail, on the other hand, is in the middle of a big house move and, as they both want to take a break over December, they find themselves in an interesting place. Abagail finds that, after a busy day, it is more relaxing and energizing to do something creative rather than vegging out on the couch. Once Emylee got back into her clay-making studio, she also had an idea for a pair of earrings she wanted to get out, surprising herself with creativity she didn’t even think she had at that point.
If you feel like you lack creativity, feel overwhelmed, and get stuck comparing yourself with everybody else, this episode will help you navigate these ‘meh’ situations and get your creative fire going again! At the very least, you will walk away encouraged by the knowledge that others also go through dry spells. Tune in!
Diversity, Equity, Inclusion, and a Million-Dollar Mindset with Rachel Rodgers of Hello Seven
On today’s show, we talk to Rachel Rodgers, the CEO of Hello Seven. Previously, she was an intellectual property lawyer but today she is a business coach who helps women hit seven figures without sacrificing their home lives and sanity. Rachel works with entrepreneurs and helps them create and protect their own intellectual property to scale their business to $1million and beyond. She has worked with The New York Times bestselling authors, tech startups, coaches, consultants, doctors, accountants, nutritionists, and more.
In this episode, we talk not only about a healthy growth mentality and seven-figure mindset, but also about diversity, inclusion, and equity, and how deciding to have those as a priority in your business is smart and strategic. Rachel gives heaps of takeaways for listeners to implement in their businesses today, and suggests some resources for finding people to begin to expand your circle.
Using a Welcome Email Sequence for Your Business
Hey everybody and welcome back to The Strategy Hour! We hope you’re as excited for today’s episode as we are because we have something special for your earbuds that we know you are going to love. Today we will be talking about email welcome sequences and how to do them right. It took us some time and a few missteps to get our’s where we are today and we are happy to share all the blunders we made with you for you and your business’ benefit! We want to help you get your welcome sequence just right for your needs and most importantly to make it profitable, so buckle up!
During this discussion we’ll be guiding you through our history with our email tools and ideas and showing all our listeners just what worked and what didn’t. And at the end of the chat we will be sharing something extra special that can take you one step further in your marketing so make sure to listen out for that. We cover the purpose and reasons for having a welcome sequence that is the bomb, we also do a deep dive on why our first welcome sequence was so bad! Imagine that! From there we share some of the reasons why it can be so difficult to get this right, especially in the beginning and we finish off by emphasizing what you should be focussing on when you are putting your sequence together. So let’s get all the way in!
October 2020 Profit Report: One UX Tweak We Made that Increased Our Membership by 15%
Today on the show, Emylee and Abagail walk listeners through their October profit report and, as per usual, it is nothing short of wild! Before October kicked off, Abagail and Jared suddenly needed a bigger space and ended up purchasing a new home without even planning to. What’s more is it is a fixer-upper that needs quite a bit of work, and we don’t need to tell you what a time-suck buying and renovating can be. At the same time, Emylee was away for a week on a much-needed break, and things got crazy and chaotic very quickly, but they managed to pull it together and still make a great profit in the end.
Amidst it all, they planned for a big launch in November and ran their first sale on the Creative Template Shop’s annual membership, all of which they discuss in this episode. They also had to establish whether a monthly or annual membership would be more profitable in the long term, so they did an experiment to see whether they could switch over to just an annual membership but realized that the slower conversion rate was not going to cut it just yet. Tuning in, listeners will find out how they managed to increase their memberships while reducing the one-off purchases in the Shop, and where all the other revenue came from in October. Of course, they also share the details on what they had to spend to keep things moving along smoothly and treat themselves appropriately. Be sure to tune in for all of it, and more!
Scaling Your Service-Based Business to 6-Figures Using Dubsado with Elizabeth McCravy
In today’s episode, we are talking with Elizabeth McCravy. She is a Nashville-based website designer and business strategist. She designs strategic and fun website templates for female entrepreneurs. Today we are focusing on her journey utilizing Dubsado to grow her business to six figures plus. We are going to be looking behind the scenes at what features she loves most about Dubsado, what order of importance she recommends for you to set up using Dubsado’s features, to get stuff off your plate so you can focus on clients and actually scale.
Elizabeth says she was only able to scale to six figures because of Dubsado, so if scaling and clients are in your future, Dubsado is going to be for you. We also do a little sneak peek on how Elizabeth has set up Dubsado to use for her podcast guest’ inquiries. She also answers the question of what feature Dubsado should have if it could only have one! We hope this one is an eye-opener for you as far as different strategies to implement in Dubsado in your client-based business, podcast, guest blogs, or anything related to getting people interested in working with you. Let’s get those workflows set up!
How to Reorganize Roles and Responsibilities in Your Team to Prep for Hiring
In today’s episode, we are going to talk a bit about reorganization and what it looks like to really get clear on the roles and responsibilities of your team members inside your business. We will talk about how you might do this as a way to clean up and get your head straight before you go through a hiring process.
We have probably made every mistake in the book when it comes to hiring and have learned a lot over the last few years as we have expanded our team. We have come from every end of the spectrum when it comes to hiring a team – having a big team, a small team, no team, contractors, and everything in between!
Leadership Development and Creating a Sense of Ownership with Alyssa Bloom
Today's guest, Alyssa Bloom, has spent the last 10 years working for one of the biggest companies in the world, being a manager for virtual teams. She manages over 120 people and has an incredible background in management and people leadership. In this episode, we are talking about creating a sense of ownership in your community and culture in your business. We have always been open about our struggles as leaders of our internal teams. We have had challenges with motivation, delegation, and just making sure that our staff is happy and that they like what they are doing.
It has been something we have wanted to get better at ever since we hired our first VA. So, having someone we love and respect so much help us get organized and in shape was crucial, and we are sharing that process with you today, along with how you can replicate it. There are so many good takeaways that Alyssa shares. We hear how to get more organized, make good hires, and most importantly, how to create a sense of ownership within your team and have your staff be as happy as they can be.
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I’ve been creating digital products for more than eight years now and I’ve learned so much along the way that I’m eager to share with the world. I want to help more people and cheer you on as you find success too. Your digital product should be a tool that magnetizes strangers who are your ideal customers. And you want to actually get paid to bring in qualified leads for your offers. In this episode, I’m diving into the digital products I’d avoid if I were starting fresh—and trust me, it’s not what you’d expect.