Top Business Podcast • over 4 million downloads • 900+ episodes
The Strategy Hour Podcast
with abagail pumphrey
Recognized by INC and Forbes as one of the best podcasts for entrepreneurs, join our twice-weekly show as we share business strategies, interviews, and actionable advice for building an online business your way.
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Our Episodes
May 2021 Profit Report: Hiring for 5 New Roles & Heading Into a Season of Growth
Welcome to our 550th episode! We are moving into a season of growth and, with that, there are some big things we have had to start doing and thinking about, both when it comes to staffing, projects, and programs and how we want to set our business up for success in the long term. May was a month of new faces as we brought our social media in-house, which necessitated hiring for a number of new and important roles. This has been an interesting lesson for Abagail and Emylee in finding a happy balance between delegating and ensuring their vision is communicated, resulting in new routines, rhythms, and collaborative efforts.
In today’s episode, we share not only the five new hires we made and how we're growing, but also our product performance and how our expenses impacted our profit, plus so many sneak peeks that it's going to ABSOLUTELY BLOW YOUR MIND! Make sure not to miss this jam-packed Profit Report for May 2021!
Creating a Sustainable Give Back Program for Your Business with Megan Hale
Today on the podcast, please join us in welcoming Megan Hale. Megan is a Profit First® certified business strategist and money mentor for freedom-driven entrepreneurs who are ready to step into #feelgoodmoney and create sustainable, aligned business growth. With a special emphasis on empowering women-identifying entrepreneurs into their next level of growth, she regularly podcasts on the intersections of business, money, psychology, and leadership with a focus on leveraging entrepreneurship to build a more equitable world.
Speaking of making the world a better place, this episode is all about giving back! Listen in as Megan outlines how to build giving into your future, and not only how you can integrate it into your business but how to do it sustainably too. During the course of this conversation, you’ll find out how you can grow your business through giving back, if that is in alignment with your business goals, of course. Megan breaks down what a sustainable percentage is, how you can logistically set that up within your finances, and how to find causes to give to, as well as her suggestions for some important questions to ask yourself along the way.
For everything you’ve ever wanted to know about having an even bigger impact within your business and giving back, make sure not to miss this thoughtful and inspiring episode!
Your Partner Wants to Quit Their Job: Here's What Your Business Needs to Know
people are wondering what they need to do to step up their business so their partner can leave their job. We love this question because it feels like a big scary goal for a lot of people, but if it is not voiced by both people in the relationship, it does not get worked on as much. Emylee said to Abagail that she wants to talk about how Abagail’s husband managed to leave his job two years before COVID. What kinds of things did they do leading up to that, and now that they are in phase two of having him home, how does it look different? If you are a business owner and this suggestion has been brought to you by your partner, what guidance can we give you, in your business?
Creating a Right Now Routine for Creatives, Neurodivergents and Avoidants with Shunta Grant
Today on the show we welcome Shunta Grant, an incredible soul who helps women live lives with intention. Through her company, Best Today, Shunta equips women with resources to be both proactive and intentional with their time. Shunta begins with time because it is the container that holds our days in our lives. She also offers a Best Today Guide, which is a 14-week undated guide that helps women plan their days with intention through her signature process, The Right Now Routine, which is what we are talking about today — how to create realistic routines that last.
We are super excited to break down this conversation for you today, while Abagail shares her journey of going through the program and how it deeply impacted her life, and the examples of how she has used it. Then Emylee shares about the program and why she has avoided going through it because of her misconceptions about routine and what it might mean for her in her day. Shunta does a really amazing job breaking down those hesitations and how routines can still work for creatives, for neurodivergents, and for people who don’t want a lot of structure in their day. We know you will get a lot of great ideas from this episode, so stick to the very end to find out more about all of Shunta’s amazing resources that you can dive into today to learn how to create a routine that’s perfect for you!
Why You Can Have Time and Space Freedom Right Now
So, we just wrapped up the recording for our most popular webinar ever, Day Job to Dream Job. The discussion sparked some further conversations between us and some of our students about the whole ‘you can earn a full-time income without putting in full-time hours.’ We have the belief that you can do this from day one, and that it doesn't have to just be a financial milestone you reward yourself with. But the time and space freedom you get when you work for yourself looks different when you're just getting started versus when you are two years in, six years in, and even further in than that. So, today, we want to break down what we mean by that and dive into what we truly think is needed for the brain to rewire that thought process. We also give a sneak peek of what it looks like when you chase after free time, and how you choose to fill that free time. Because there are some of us who simply fill the free time we work so hard for with just more work!
What's Working for Pinterest in 2021 with Melanie Fountain
Today on the podcast we have Melanie Fountain. She is a Pinterest coach and strategist. She started her business in January 2019 as a virtual assistant and quickly found a passion and talent in growing her clients’ businesses through Pinterest marketing. We are going to help you learn how to do that today! If you are creating content in any shape or form then you need to know what is working for Pinterest in 2021.
We are doing an update for all the best Pinterest strategies that you can manage in your content, so you can create new routines while you are creating that amazing content. We talk about all the new stuff including video pins and story pins, how to grow your followers on Pinterest, and why that might start to matter now when it hasn't over the last couple of years. Our conversation also covers everything else you can do to make sure that you are taking advantage of the amazing platform that is Pinterest!
Mindset Shifts Required to Move into Growth
If you have been listening to us for a minute, you will have heard us alluding to the fact that we are headed toward a growth phase of our business and our lives. We were having a conversation the other day about why we are ready for this now versus when we weren't, what's different, and what we think we need to shift in order to do it. One of the things that came up is that we realized that we had perfected delegating tasks in our business that stabilize it, make it do the thing that it's meant to be doing, and not let it slip back and fall.
On the flip side, what we haven't done and what we don't know how to do yet is delegate, hire for, plan and help other people grow the business. So, we talked about this the other day, when just a couple of years ago, if one of us was out of the office, there would be a direct impact on our sales because there would be less posting on social media and less content creation, which means we would have to plan and account for that. We grew out of that phase, so now one of us can head off for a week, and it does not impact our sales at all! This is fantastic, but the next phase for us is about more than just being able to go on vacation and see the business grow; it's about not having to be one of the two brains that contribute to the growth.
You Can Have a More Profitable Business Using These Three Golden Rules with Kathleen Cutler
Today on the show we are joined by the wonderful and inspiring Kathleen Cutler! Kathleen has worked behind the scenes on multiple million dollar online stores with her main area of focus being jewelers. She has coached over a hundred different jewelers to help them achieve their business goals and get their products selling online, but Kathleen’s expertise extends so much further than just jewelry! She wants to help everyone selling products or even services online to extend the experience of the customer and drive sales through the type connections that you would usually associate with a physical retail space.
April 2021 Profit Report: Hiring for Niche Projects and One Lesson We've Learned for Why NOT to Invest
Welcome to another Profit Report episode of the Strategy Hour Podcast! Today, we’re talking about April 2021 and, needless to say, some money got spent, some money got made. We didn’t launch anything new in April, so this report makes a direct correlation with the fact that we have tried to build a profitable and sustainable business that brings in income, regardless of whether or not we are launching something new every month. We were still, however, working on some big projects, so we were certainly knee-deep behind the scenes! Sometimes, when that happens, we will see a dip in profitability, not necessarily in revenue, and that was the case for us in April. In this episode, we share some of the projects we have been working on, such as some exciting shop website updates and a very niche copywriting assignment, and we also discuss the benefits of choosing when not to invest, especially when it comes at the cost of truly trusting yourself!
Tuning in, you’ll hear about some of the lessons we have learned over the past month, the past year, and the past 18 to 24 months, including the value of exposing yourself to other cultures, perspectives, ideas, and even industries. We also reflect on some of the mistakes we have made in order to help you avoid making the same mistakes in the future, so make sure not to miss this episode!
Designing Powerful and Profitable Online Programs that Work for You and Your Audience with Emily Walker
Today, on the podcast, we welcome Emily Walker. She helps brilliant entrepreneurs turn their big ideas into powerful and profitable courses so they can improve thousands of other people’s lives while building more spaciousness into their own. Having worked with a diverse range of clientele all over the globe, from groundbreaking courses and bestselling authors to seven-figure mindset queens, Emily knows that, sure, you can just dive in and start teaching online, but taking that knowledge and tweaking it into something actionable is not always easy.
If you have ever wanted to create a course, a program, a workshop, a masterclass, a tiny offer, a big offer, it doesn’t matter; this episode is going to give you a lot of great things to think about before you get started! Emily shares her perspective on creating content by doing equal parts what feels fun and good to you while also serving your audience, your clients, or your future students. It’s a blend of both worlds, and Abigail and Emylee certainly walked away from this conversation with a lot of ideas and questions to ask themselves as they refresh some of their own programs, and we know you will too!
What is Marketing Really?
We run ads for everything under the sun, and we have for a long time. Something we did very early on was make a conscious decision to not look at the comments on ads because sometimes there are just troll-type comments, and we don’t need to leave our headspace there. Funnily enough, Abagail’s husband is our ad comment moderator, so it is very rare for us to see a negative comment. But, for some reason, the other day, Emylee was scrolling one of our new Creative Template Shop ads, which is so beautiful and cute. The ad contains our slogan which we have been using for over a year. Emylee was compelled to look at the comment, which was along the lines of, “Oh, so that’s all that marketing is, is beautiful graphics? That's not all that marketing is, so it’s weird that you say that.” The specifics of the comment aren’t that important, but we do want to have a conversation not only about what marketing is, but what marketing means to two visual artists, and why we have our Creative Template Shop slogan, which was very intentional. We believe that it’s something that really makes our business stand out from anything else that we see out there.
Marketing and Selling for Introverted Folx with Monica Schrock of Unsocially Inclined
Today on the show, we have Monica Schrock, who is cautiously optimistic and is an introverted copywriter who works as a marketing consultant. She has a mean coffee habit and a serious nerd streak. She revels at the intersection between intention and strategy, hoping to make the world a better place one word at a time. Monica has spent the last 14 years navigating the extroverted field of marketing, helping 200 clients craft their brand message and increase their sales from double to over ten times. We are talking about all the tips and tricks she has learned on that journey on the show today.
So, if you resonate as a fellow introverted entrepreneur, who started their business to maybe escape ever having to talk to anyone again, and then realizing that you have to do that in order to make sales, put your offer out there, and grow your business, this episode is for you. We are talking about how to set boundaries, how to schedule (or not schedule) your week in a way that fits your personality so that you can actually get stuff done without feeling guilty and feel like you’re putting marketing and sales messaging out there that doesn’t make you feel icky.
Letting Go of Your Creative Identity in Order to Grow
Today we are going to talk about doing #allthethings, or rather, not doing them. We know a lot of you have so many things on your plate and are really struggling with what to let go of. You are feeling married to every department that you are the head of, and not really seeing or understanding how you could give up any of those things. So with that in mind, we want to holler at you in the way that we do best and permit you and help you let go of some stuff if you have been trudging along in your workspace, your day, and your business.
We used to be the people who didn’t only not want to pay to give up things but also were super intimidated and concerned with delegation. It has been something we have had to work hard to do because we used to be aware of everything that happens in our business and we were at the point where if we didn’t let go of some of it, we were going to slow down the business. So we have had some life experience in this department and hope you can take away some of the lessons we have learned and apply them in your own life and business after this episode!
Hiring for Culture Fit to Scale Your Online Business with Abbey Ashley of The Virtual Savvy
Today on the show, we are excited to welcome Abbey Ashley, Founder of The Virtual Savvy. Abbey has helped aspiring virtual assistants launch and grow their own at-home businesses from scratch. She started her own virtual assistant business as a new mom and was able to double her salary from her full-time corporate job in just 30 days! She has since gone on to grow a seven-figure business with 19 employees and certainly has some key insights to share about how to hire to scale. It's now her passion to help others start their own VA businesses so they too can taste the freedom and flexibility of entrepreneurship.
She is currently building a brand new platform, which you will hear about towards the end of the interview, that is going to make hiring so much easier, especially for creative entrepreneurs, connecting you with virtual assistants that are going to stick around and be the right fit for you and your company. In today’s episode, we’re talking about the hiring process, particularly how to hire for a culture fit over a skill fit. We think that that is one of the most remarkable things that Abbey has unlocked within her own business, and it has definitely been one of the key elements that has factored into her incredibles success.
We discuss how to identify your brand culture, how to speak that into existence within your team, and how to support your team through that journey, as well as how to hire for the perfect fit, of course. Whether you are ready to hire your first VA or dip your toes into hiring employees, this episode is full of practical tips that will be beneficial to you, no matter where you are on that journey. Make sure to tune into this insightful interview with The Virtual Savvy Founder and powerhouse entrepreneur, Abbey Ashley!
Creating a Positive Customer Service Experience Amidst Uncontrollable Delays
If you are in the small business space as a buyer or a seller, you might have noticed a wave of disgruntled online shoppers that don’t necessarily fit the stereotype that wants to speak to the manager! In today’s episode, we want to talk about what we are dubbing the Digital Karen. Since the start of the pandemic, Emylee and Abagail have noticed more and more conversations between makers, shoppers, and sellers who are having a difficult time dealing with the increase in customer service issues that have been popping up in their inboxes and DMs, from unrealistic custom order requests to one-star reviews for reasons that are beyond their control.
There has been a growing need for customer education regarding what is and what isn’t within the control of shop owners and business owners. For a long time, buyers have convoluted the experience of buying from big companies like Amazon or Nordstrom and tied that same level of expectation to shops on Etsy and Shopify, for example. In today’s episode, Emylee and Abagail talk about how sellers can emotionally and mentally deal with the age of the Digital Karen and continue to create a positive customer service experience amidst uncontrollable delays, as well as what buyers and shoppers can do to make the experience better for business owners!
meet your host
I don’t believe there’s one right way to build a business.
I’m your host, Abagail Pumphrey. And I’m dedicated to supporting online businesses.
I’m here to help you build business your way: one that supports not only the life you have but the life you want. I’m on a personal mission to help you become financially free.
I’m talking about all the lessons learned as I turned a layoff into a 7-figure online business. I’m here to help you prioritize your life every step of the way, whether you’re creating your first digital product, growing an email list, or scaling an already profitable business.
I want to hear your hot takes, your biggest takeaways, or the genius ideas that pop in your head as you’re listening to the show.
My DMs are always open on Instagram, so head over and introduce yourself so I can get to know you!
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