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Dubsado, Optimize, Client Experience Abagail Pumphrey Dubsado, Optimize, Client Experience Abagail Pumphrey

How to Automate and Personalize Your Client Experience Using Dubsado

As a service provider whose calendar is quickly filling to the brim, it’s imperative to find ways to free up space so that you can feel less stressed and overwhelmed, plus have more time to take care of your clients. The key method of getting back as much time as possible is automation.

Automation, quite simply, is when you put certain tasks or processes on autopilot in your business. (Personally, any and everything that’s able to be automated, we automate it.) These tasks either completely run on their own, or they require extremely little effort from you to make it happen.

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Our Top Time Saving Secrets to Managing Clients

When you’re working with clients, saving time is the biggest concern for our audience. An overflowing task list is like a dark shadow that keeps looming over you because you know it’s coming soon, but you’re trying everything in your power to stop it.

We’ve been to that point, especially when we were offering 1:1 services, but we’ve picked up a few time saving secrets to managing clients over the years. In this blog post, we want to share these secrets with you!

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Dubsado, Optimize, Services Abagail Pumphrey Dubsado, Optimize, Services Abagail Pumphrey

5 Ways to 5x the Value of Your Services (Without Increasing Your Time)

When it comes to serving clients, we’re big on making sure you’re providing an exceptional client experience, care, and value through your services. But when you think of the word “services”, what comes to mind? It’s much more than just doing the work that you offer— it also encompasses every aspect of their time with you from onboarding to offboarding.

However, while we think the value of your services is important, we think that saving time where you can is just as important. So, in this blog post, we’ll be breaking down 5 ways to 5x the value of your services without increasing your time!

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Grow, Client Experience Guest User Grow, Client Experience Guest User

3 Ways to Nurture Clients Even After They’re Finished Working with You

If there’s one thing that can make or break a service-based business, it’s the experience you provide for your clients. Not only is the client experience crucial to making sure your clients are happy, leave great testimonials, refer you to others, and possibly come back for repeat business, but also perfecting your client experience allows you to sell the heck out of it in your marketing message.

Your client experience doesn’t just span from the first interaction to when you start working with them. It also includes your off boarding process and how you treat them once they’ve finished working with you. But how can you still nurture these relationships even after the project is all said and done? There are three simple yet powerful ways you can do so, and that’s what we’re going to cover in this post!

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So You’ve Booked Too Many Clients: Here’s What to Do

We think congratulations are in order! Since you’ve come to this blog post, that must mean you’re doing something right with your marketing, so we’re proud of you for getting to the point where you’re now officially overbooked. Although it’s stressful, this is a stage in your business that can open so many doors and opportunities that you’ve probably only been dreaming about until now!

First, though, we need to deal with the overwhelm and figure out how you can free up space on your calendar so that you can give your undivided attention to your clients, plus what to do with new leads. Keep reading as we cover all of these things and more in this blog post!

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Grow, Client Experience Guest User Grow, Client Experience Guest User

How to Create a Premium Client Experience

The client experience is one of the most– if not the most– important aspects of any business, whether service- or product-based. It’s one thing to perform your services or create your products well. Obviously we want to be exceptional in our craft and provide a great outcome for our audience.

But it’s a whole other piece of the puzzle to take into consideration how your clients feel working with you. What’s their experience like? What do they feel when they first learn about you through your social posts or website? How easy are you making things for them? How trusted do they feel that you’re taking care of them?

All of these points are crucial for repeat business, positive testimonials, referrals to more potential clients/customers, selling the experience, and eventually scaling your business. The cold hard facts are that people remember negative experiences with a business and use those to influence their next decision (a.k.a. running away) more than they do the positive ones.

We’ve learned a thing or two about client experience from our years of being service providers then transitioning to digital products, so we’re here to share our knowledge on how to create a premium client experience!

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Grow, Marketing Guest User Grow, Marketing Guest User

How to Confidently Relaunch Your Offer

We know how much goes into creating an offer, wrapping it up, and getting it ready to officially present to the world, so we’re proud of you for pulling through. Now that you’ve had it out there for a while and have been nurturing your audience, you’re probably coming up on the need to relaunch it.

If you’re like, “Hold the phone! ‘Relaunch?’” Yes! What, you thought you could just launch your product once and that’s it? Unfortunately, as heavenly as that sounds, that’s not a very effective way to keep making money. No need to worry, though, because we just so happen to have relaunched probably more times than we’ve ordered from Starbucks (and that’s saying a lot).

With that said, we want to show you how to confidently relaunch so you can keep improving your offer and converting prospects into buyers!

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Grow, Marketing Guest User Grow, Marketing Guest User

How to Talk About Your Offer (Without Wearing Out Your Audience)

You inevitably have to constantly talk about your offer in order to keep it top of mind with your audience. After all, according to the rule of 7, someone needs to see or hear your marketing message seven times before they finally purchase from you. That seems like a lot, right?

Well, talking about your offer doesn’t always have to mean you’re directly promoting it 24/7. There are other ways to indirectly promote your offer without driving your people away (because it’s almost guaranteed you’ll lose followers or list subscribers if all you’re doing is selling to them).

Keep reading as we dive into how to talk about your offer without wearing out your audience!

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Dubsado, Learn, Systems & Automation Guest User Dubsado, Learn, Systems & Automation Guest User

The Beginner’s Guide to Dubsado

Dubsado boasts proudly that they’re an all-in-one CRM (as they should), but we understand that it’s common to get a bit scared at that thought. What will you do with all of the features? Is it too robust for your needs? It can be a bit overwhelming for a first-time user or someone who’s browsing different CRMs to invest in for their business.

When you understand all the different features and their functions, though, you can see how nicely they flow together. Every feature complements the next, and it really helps eliminate the confusion when you understand how they work. With that said, this is the beginner’s guide to Dubsado!

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Welcome to My Blog

Hey, I’m Abagail Pumphrey!

You know when you are so deeply passionate about something you can’t help but share it? That’s how this blog has felt for the last decade. I’ve written about my latest strategies, tech how-tos, experience with scaling and so much more. I hope you find just what you’re looking for. We’re here to help!

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