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How to Provide Fabulous Customer Service and Get More Business

Have you ever walked away from a restaurant or retail store and been so upset about the service you received (or more accurately didn’t receive)? Maybe you’ve been so frustrated with a business that you’ve vowed to never use their services again? It happens to all of us at one point or another in our lives, and it is really frickin’ frustrating! And if you’re anything like us you probably spend a good 2 or 3 minutes yelling – probably to yourself – about it in the car.

 

But, what if you’re the business that’s giving the poor customer service? Now, before you say, “no, no, no, that could never be me” or lose your mind on us about how unhelpful and unnecessary this post is going to be for you, just think about it….

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7 Red Flags You Should Dump Your Client

I’m going to be brutally honest with you: Sometimes, we creatives can be a bit desperate.

When you work in a creative field, you often have to explain to non-creatives what it is that you do and why it’s a real job, and that you deserve to be compensated in real dollars for real work that has real value. It makes you want to barf. But hey, it comes with the territory.

Because of this, a lot of new creatives with new creative businesses immediately start freaking out about gathering clients as quickly as possible. They’re so worried about staying afloat that they take on any and all work that comes their way. I tenderly refer to this panic as “Business-Artist Desperation Syndrome.” It’s B.A.D.S.ville.

I’ve been here before, guys, and I can say with absolute surety that it is not a good look. I want to save you from some of the long-term effects of working with less than ideal people.

 

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Hey, I’m Abagail Pumphrey!

You know when you are so deeply passionate about something you can’t help but share it? That’s how this blog has felt for the last decade. I’ve written about my latest strategies, tech how-tos, experience with scaling and so much more. I hope you find just what you’re looking for. We’re here to help!

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