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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.
top 10 business podcast | 4 Million+ downloads | 750+ episodes
Meet Your Host
Semi-ranty business strategies for successful small business owners.
Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.
I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.
I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.
Our Best Hits
Our Favorite Tools
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The Creative Template Shop is loaded with every template your business needs to succeed. Get started by downloading your next Client Proposal, our member-favorite Services and Pricing Guide, social media templates, or Dubsado forms—just to name a few! You can purchase templates one-off, or get the best deal on all the templates by becoming a shop member!
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This is the #1 tool that we recommend to all our service provider clients. Dubsado is a business management solution designed to cut out the busywork. Build relationships, schedule appointments, and create workflows to streamline your projects from start to finish. Onboard clients, set up automations, send contracts, accept payments and more with this robust system.
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If you’d rather not be spending hours on end learning design skills and new programs just to make some graphics for your biz - definitely check out Canva. Even as professionally trained designers, we made the switch years ago simply with how easy Canva is to use. Save your brand kit, unlock magic resize, get unlimited storage, download designs with transparent backgrounds and more with Pro!
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If you’re looking for an email service provider made with creatives in mind that is simple and intuitive, look no further than Flodesk. We got tired of email formatting being a coding how-to and let’s not talk about the monthly cost. Flodesk’s drag and drop features make formatting emails a breeze, plus it’s one set price no matter if your list is 1,000 subscribers or 100,000. Try it out today!
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No website? No problem. If simplicity is key for your business, we suggest utilizing Leadpages as your landing page, sales page, opt-in page and more. It’s drag-and-drop design makes it easy for beginners to design something on brand + quick so you can get your business out there ASAP.
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A visual-first planning tool for social media. Use it for Facebook, Instagram, or TikTok. Plan, Schedule and Post with this all-in-one software. Stay up to date with hashtags and trends so you can analyze and optimize your strategy. Manage a linkin.bio within Later to direct your audience to the places that really matter —your website or checkout links.
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Communication is the secret sauce to successful high-touch client experiences. Simple Texting allows you to fire one-off messages, a series of messages in an automation, tag clients and more. Back up your regular email communication with text messages to create a wholistic experience.
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Host digital products, courses, coaching, memberships, and more on Teachable’s all-in-one platform. Their no-code platform is perfect for businesses who want to create real impact. We've used Teachable to sell millions of dollars in digital products & courses. It has allowed us to work with more than 30,607+ students, ensuring a quality experience and better results for our clients.
We may receive commissions when you click our links and make purchases. However, this does not impact our reviews or comparisons.
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Listener Love
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My Favorite Podcast!
Not only is their show super entertaining, it is packed FULL of amazing content and learnings that I have tried with success. PLUS their authentic and real interactions in instagram DMs really proved to me that they truly care and are here to help and support in this noisy world of people hustling to get your attention. I can’t recommend this show enough!
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Great Insights
Invaluable information on starting a business, building a brand, etc. They are relatable and easy to listen too. There’s no useless fluff or bragging, just full to the brim with good info. Listen to be inspired!
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Thank you for your realness!
As a perfectionist who always “shoulds” on myself, I want to THANK YOU for the practical business advice and for keeping it real! After listening to an episode, I feel ready to tackle the next step... instead of feeling completely overwhelmed. Thank you both for your honesty. It helps me set better goals, reflect more truthfully, and actually get stuff done!
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Real guidance and conversations
Abagail and Emylee keep it real. I love their focus on helping creative entrepreneurs to build a soul-fulfilling and profitable business. We don’t get that kind of guidance in university or from our parents (at least, I didn’t!) and it’s invaluable. The conversations these two hosting about empowering women and shifting the conversation in the entrepreneur community are so important.
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Entertaining, insightful, and actionable! 🔥
Whether you’re well established as an entrepreneur, or just getting started carving out a profitable niche that’s ready to grow—this is a must-listen podcast for you! Abagail and Emylee do an incredible job leading conversations that cover a huge breath of topics related to the ins and outs of building a thriving business - and life you can be proud of - with leaders who’ve actually experienced success themselves.
Creating Authority and Authentic Relationships You Can Leverage with Jaclyn Mellone
Relationships can make all the difference in your business and as many of us have learned, focusing on connections and networking in the right way can take your biz from quiet to booming! Our guest today is Jaclyn Mellone and she helps entrepreneurs exponentially grow their businesses by becoming an authority in their space. One of the ways she helps them do this is through authentic relationships. Jaclyn is a coach, strategist, keynote speaker, momma, guac lover and host of the Go-to Gal Podcast! In this episode, she shares how to create strategic relationships and how to utilize them as more than friendships without being weird about it!
For Jaclyn, it all starts with an authentic connection and she breaks down exactly what that looks like. We also talk about how this translates into creating more friends in your own space and work environment and how to utilize these to continue to grow your business in the long term. We cover leveraging relationships, creating intimate connections that fill your cup, and how to jumpstart your biz in a big way!
Creating an Engaged Online Community with Ashley Knight of The Ashley Knight Co.
On today’s episode we are super-duper excited to host Ashley Knight. Ashley founded the Hello Boss Community (no longer active) as a means to support and bolster other businesswomen who were in the same boat as her. Through her group she was able to teach and coach strategy to dedicated members and she loved it! And we love her for it! Here at the Strategy Hour Podcast we know the value of the groups we have run and been a part of, they can be the lifeboat bringing you back in when you are out at sea, so we know exactly what Ashley is talking about!
In our discussion we cover the early stages of starting a supportive community, relationships within this space, real world events, social media, sensitivity masterminds and much more. Ashley is one of the most dedicated community founders we have spoken to and we are sure her attitude and advice is going to be wonderfully useful and inspiring to all of our listeners. So whether you are part of an online community or looking to start one yourself, this is definitely the episode for you. Listen in to get the low-down.
Creating A Community for Your Members Using Circle with Ward Sandler of MemberSpace
Joining us on the show today is returning guest Ward Sandler, the co-founder and CEO of MemberSpace. Ward runs a SaaS company that enables entrepreneurs and organizations to turn any part of their website into members only with just a few clicks. But we are not talking only about MemberSpace in this conversation but a new way to integrate an amazing community to your membership or products using a tool called Circle. While Circle isn’t affiliated with MemberSpace, they work together perfectly — which we love! Ward breaks down the features of Circle and how you can add-on a community to make a great experience for your members and customers.
We did an episode on Patreon and Mighty Networks a while ago (Episode 468), and this is yet another option for those who want to move their community away from social media platforms such as Facebook groups. Ward gives his take on Patreon and Mighty Networks, explaining how the pricing and features differ from MemberSpace and Circle and why he is a huge fan of picking the best tools for every need and then making them fit together seamlessly. Listeners will also get plenty of advice for setting up MemberSpace and Circle and learn how it can transform their membership engagement. Be sure to try it and check it out at bossproject.com/memberspace!
How Your Values Shape Your Business Strategy with Lindsay Hotmire
Today on the podcast we have Lindsay Hotmire. She loves to work with female creatives, entrepreneurs, and CEOs to help them discover a non-formulaic version of authenticity. She’s helped over 200 clients and counting ditch the one-size-fits-all formulas and frameworks and helps them genuinely align with their message. In this episode with Lindsay, we break down what being authentic actually means and how to be authentic in a way that feels good for you and with your audience.
We talk a lot about business values, your core values as a person, and how to not only identify them but then use the results in marketing, branding, messaging, and in your overall strategy to grow your business and sell your product, offer, or service. There are so many examples we talk about today, everything from messaging and Instagram presence to how you build community; so many different ideas! It’s a really good one and we hope you love it!
How to Have Amazing Customer Service and Implement Product Feedback Loops with Ward Sandler of Memberspace
Today we are super excited to welcome Ward Sandler to the show! Ward is the co-founder and CEO of Memberspace, where he and his team help entrepreneurs and organizations turn any part of their site into a members only area. They make it so easy, anyone can do it! Our topic for today's conversation, however, is customer service and feedback loops and we were over the moon when Ward pitched this idea to us and we cannot wait to share it all with you. We get into all the helpful and authentic ways you can keep in contact with your clients and customers, and Ward talks about the ways he does this every day, all week long!
This kind of proximity to an audience is what has helped Memberspace grow and grow in such an exciting way. They have raving fans and Ward explains what has contributed to this. Spoiler alert, its the feedback loops and great service! These lessons can be applied to whatever kind of business you run, whether it is for services, courses or products, you do not have to be a software company for these strategies to be implementable. We really recommend that you check out Memberspace and give it a shot if you have been considering something like this. Without further ado, let's get into some strategy!
Top Tips to Be a Better Communicator and Add Humanity to Your Brand with Alexis Teichmiller
This week on the Strategy Hour, we welcome a great friend of ours. Alexis Teichmiller is here on the show for the first time, which is kind of weird and surprising! We have known each other for over 3 years and we are super happy to have her, finally! Alexis is currently in Texas, although Illinois is definitely her home, and she works at ConvertKit where she creates, explores and inspires entrepreneurs through her position as the manager of ConvertKit's affiliate program. She loves building relationships with influential creators and got in the game as an online entrepreneur and blogger herself! So she knows the game and its frustrations. She wants to help bloggers find the right fit at ConvertKit and how they can be more human in the communication and branding!
In this episode, Alexis gives us some great tangible action steps. The script she offers can easily be used to do what she does and we guarantee you will see some great results! We can all improve our communication with all those who are close to us; this means partners, friends, family and those we work with. Alexis also shares two amazing tactics that ConvertKit has adopted as a company which are a bit scary but pretty revolutionary! There are a bunch of cool takeaways for your business, as well as some book and podcast recommendations that we know y'all are going to love! We are so excited to be talking about the human element to business and how you can show up as vulnerable, relatable, real and strong all at the same time!
Inclusivity and Diversity: Inviting More People To Your Table
Today we are talking about a real hot topic and something we should all be talking about more often! We will be unpacking inclusivity and diversity and our own experiences and the lessons we have learned in this area. We will be drawing mostly from our recent summit and what we took away from the event that we will carry forward. This episode will have actionable strategies and tips about how to invite everyone to your table. We have spoken on this topic in various ways on the podcast before but it definitely deserves a dedicated episode, so we will be discussing community over competition, inclusion in our own company, the speakers we invited to the summit and what to do when something rubs you the wrong way.
We all have a responsibility to open up these conversations if we are going to make any progress as a society. Do not worry, you are not alone if the discomfort itself makes you feel uncomfortable! There is a lot of work to do and processing all of this is not always easy but you learn best by doing and mistakes are okay! It is a big misconception that we will all get it right every time, so do not put too much pressure on yourself in that regard, rather commit to learning, listening and trying your best to contribute to important change!
Why Creating Community is Crucial for Your Brand and Happiness with Jordan Ellis
Today we are joined by our great friend, Jordan Ellis, from Jordanené Clothing and she is here to talk about the importance of building a community in the success and longevity of your business. Jordan is also speaking at our upcoming event, The Product Powerhouse Summit, which we know you are not going to want to miss! It is going to be incredible with over 25 speakers in 3 days. So go sign up right now, it is free! Today’s chat is kind of like a trailer to that and she will be giving some insight into the idea of creating community in your business’ particular niche and the benefits that can come from this.
Jordan has been around our community since day zero and is part of our ride or die community, the exact thing that she wants to help you build. We will be talking about her journey with this and she even credits the TCC community with helping her learn the importance of connecting with people, her customers and peers! For Jordan, this means her mailing list, repeat customers, getting feedback, and much more. All these great tactics and strategies have helped her grow to where she is now with her product based business and you can even start to apply some of these ideas to your business, no matter if you are service based or are selling products. So come on, let’s get into it!
How to Build an Engaged Community (Online and IRL) with Ashley Knight of Hello Boss
On today’s episode we are super-duper excited to host Ashley Knight of The Hello Boss Community. Ashley founded the community as a means to support and bolster other businesswomen who were in the same boat as her. Through her group she is able to teach and coach strategy to an ever growing number of dedicated members and she loves it! And we love her for it! Here at The Strategy Hour Podcast we know the value the of groups we have run and been a part of, they can be the lifeboat bringing you back in when you are out at sea, so we know exactly what Ashley is talking about!
In our discussion we cover the early stages of starting a supportive community, relationships within this space, real world events, social media, sensitivity masterminds and much more. Ashley is one of the most dedicated community founders we have spoken to and we are sure her attitude and advice is going to be wonderfully useful and inspiring to all of our listeners. So whether you are part of an online community or looking to start one yourself, this is definitely the episode for you. Listen in to get the low-down.
Community Managers, Facebook Moderators and Baby Wearing
Hey all you beautiful people! Welcome back to The Strategy Hour Podcast. Today we are going to be talking about something we have implemented recently that was a great help to us and it might just be something you can use too. We’ll be talking about community managers and what this role means, why it is different from a brand ambassador or a group moderator and why you might want to think about employing one. We have a big ol’ free Facebook Group that is currently about 20k members strong. And then we have two paid, private TCC communities and it is for these groups that we implemented this role of community manager.
We’ll be talking about what differentiates these positions and why both are useful in their separate iterations. As these groups and communities grow, they change and shift, like anything. We want to continue to make sure that we can provide for all the members in the best possible way. We want everyone to have a great experience and for this experience to continue to improve and progress as the members grow. So we heard from a couple friends about how they were using community managers and how useful they were finding it. At first we were a bit confused by the title but once we looked into it we thought it was worth a try and it most definitely was! We’ll be talking a bit about the application process for this and how we defined the role and we also somehow segue into a section on baby sling fashion. We promise it is on topic, kind of! Anyway, for all this and more let’s dive right in!
Boss Talk: What are Your Thoughts on the Phrase "Community over Competition?"
Today we are welcoming you to a brand new series that we are kicking off right here, right now! The monthly series is called Boss Talk and it’s an unscripted, uncensored, roundtable, brainstorming session between Abbie, Emylee and our lovely visiting guests. We’ll be diving into hot topics in the industry right now and will kick off every episode by posing a question to each of us in the discussion, which we’ll flesh out throughout the show. Today’s question is, “What are your thoughts on the phrase "community over competition?" And here to help us answer it, is the delightful boss babe, Steph Crowder of Courage & Clarity.
Here in this series, there is no holding back, no sugar-coating, no censoring. It’s just us, cracking open beers and navigating important questions that you’re probably wondering about too… So, are you someone who is all for community, or all for competition? Or is it about striking a healthy balance between the two? But how do we do that and are authentic communities really possible? This is an important and topical debate across all industries right now and one that we’re not sure people are speaking about as honestly as openly as we’d like. This series is all about real, off-the-cuff, honest opinions and if that’s your jam, then come and join us!
Introducing The Goal Crusher Club
Before we dive into anything, can we just have a moment of silence for the phenomenal fact that this is episode 200! And guess what? We’re not going anywhere – hopefully we will be around for another 200 episodes. If you’re listening to this right now, we’re sending you a big fat thank you. Your time, energy and ears really mean a lot to us. Now that we’re done jumping up and down in celebration of this 200-episode milestone, let’s move onto the topic of today’s episode…Spoiler alert, there’s something new in TCC land, it’s called the Goal Crusher Club, it’s available right now and it’s fricken’ incredible! We know that you’ve got more biz ideas than you know what to do with and what you need is someone to help you organize the chaos and hold you accountable. That’s what we’re best at, babe, and that’s what The Goal Crusher Club is all about – accountability.
We created The Goal Crusher Club to help you go from that frazzled hot mess to a master-of-systems goal crusher. This is going to be a super unique way to interact with us, other creatives and allow you to get elbow-deep into the mechanics of your own business. In this episode, we are going to walk you through why we created The Goal Crusher Club, how it will help you, how it is organized, what you can expect, the insane benefits and why it is the most unique course on the block! This club provides the perfect opportunity for people who are wanting to get more stuff done, get some hardcore focus, get some support and in-depth feedback and finally start reaching their goals. And did we mention it’s just $29 a month?
Cultivating Diversity and Creating Community for the Geek Chic with Jordan Ellis of Jordandené
Today on the podcast we welcome our good friend, Jordan Ellis of Jordandené. She is an amazing woman who has a geeky lifestyle brand based in Brooklyn. She sells things that are subtly nerdy, from tee’s, to tanks, to mugs, to phone cases and more. Jordan also recently started the Sartorial Geek, a quarterly magazine and now a podcast all about girl power and promoting that nerd culture. Jordan is so amazing that it’s no wonder this is our third time having her on the show!
We’ll give you an overview of the other episodes Jordan has done with us, in order to give you a bird’s eye view of her business and some of the strategic moves she’s made. In this episode however, we discuss adding extra aspects to a physical product-based business as a way to contribute to bigger goals that might not be present today. We also discuss the challenges around diversity, representation and inclusivity in the online space and look to Jordan as a business owner who is really leading the way. We also get her insights on how to stand out in a super tiny product-based niche. There is so much to be learned from Jordan and we hope you enjoy her company as much as we do!
Releasing the Shame and Creating Real Relationships with Women with Cyndie Spiegel
Today on the podcast we are bringing back Cyndie Spiegel. Cyndie is a Brooklyn-based consultant, coach and TedX speaker. She is the founder of The Community of Us – an inclusive strategic community for women change makers, founders, creative business owners and solopreneurs. Today, we are talking about creating real relationships, what it means to have friendships and empower other women. In the creative community, particularly the entrepreneurial women’s space today, there has been a shift in the way we support one another; all love, all positivity, all empowering, 2018 feminism, all sisters high-fiving sisters! When in reality, it’s all a little phony.
Despite what we promote online, there are often still shameful feelings of jealousy, envy and resentment that are difficult to talk about. These feelings often get in the way of us helping others, which is really not what we want as good human beings! So, how do we release our shame, embrace this community mindset and truly empower other women? Cyndie gives us four really tangible steps to analyze how we are treating other women, be it in our industry or in our friendships, in order to help us forgive ourselves and quit the Tall Poppy Syndrome! Take a listen to find out what that is. It’s real!
Why We Made Changes to Our Signature Program (pssst...Doors Are Opening Soon!)
Today on the show we are digging into our whole new sales and launch strategy. Previously when we launched programs, we did not really talk about it. It kind of came as a sneak attack or an added bonus for those who have already had a little taste of what we have to offer. This time around we did things a little differently. Instead of waiting until launch time to actually talk about it, we let y’all know early on that the doors would be opening soon and created some buzz around the pre-launch time. This really took the “ick” out of selling and a lot of people were really excited about the program coming back. Plus, everyone gets to have some anticipation about what we’re about to put out into the universe.
Now we are backing it up even further, letting you guys know way ahead of time that a program, like our Signature Program, is coming back! Doors are opening really soon and we wanted to come on the show to let you all know when it’s coming back so you can be ready for it. Plus, we are stepping out and breaking one of the marketing rules — we are actually going to be talking about pricing! We are also going to be talking about how you can get your butt inside and what it’s all about. We love doing it this way because it definitely takes off the pressure of making a surprise sell at the end of a webinar, and instead, it gets people legit ready for it and in the mindset of investing in themselves. So if you need to switch up your sales game and get your tribe excited, listen in to this episode!
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Ever wondered what it really takes to build a multimillion-dollar digital product business? In this episode, I pull back the curtain to give you a transparent look at the strategies, hard-earned lessons, and yes, even mistakes that took me from running a small marketing agency to generating over $3.3 million in digital product sales. If you're ready to get paid to build a list full of qualified leads and create scalable offers that serve your audience, this episode is for you!