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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.
top 10 business podcast | 4 Million+ downloads | 750+ episodes
Meet Your Host
Semi-ranty business strategies for successful small business owners.
Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.
I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.
I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.
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Creating Authority and Authentic Relationships You Can Leverage with Jaclyn Mellone
Relationships can make all the difference in your business and as many of us have learned, focusing on connections and networking in the right way can take your biz from quiet to booming! Our guest today is Jaclyn Mellone and she helps entrepreneurs exponentially grow their businesses by becoming an authority in their space. One of the ways she helps them do this is through authentic relationships. Jaclyn is a coach, strategist, keynote speaker, momma, guac lover and host of the Go-to Gal Podcast! In this episode, she shares how to create strategic relationships and how to utilize them as more than friendships without being weird about it!
For Jaclyn, it all starts with an authentic connection and she breaks down exactly what that looks like. We also talk about how this translates into creating more friends in your own space and work environment and how to utilize these to continue to grow your business in the long term. We cover leveraging relationships, creating intimate connections that fill your cup, and how to jumpstart your biz in a big way!
Creating an Engaged Online Community with Ashley Knight of The Ashley Knight Co.
On today’s episode we are super-duper excited to host Ashley Knight. Ashley founded the Hello Boss Community (no longer active) as a means to support and bolster other businesswomen who were in the same boat as her. Through her group she was able to teach and coach strategy to dedicated members and she loved it! And we love her for it! Here at the Strategy Hour Podcast we know the value of the groups we have run and been a part of, they can be the lifeboat bringing you back in when you are out at sea, so we know exactly what Ashley is talking about!
In our discussion we cover the early stages of starting a supportive community, relationships within this space, real world events, social media, sensitivity masterminds and much more. Ashley is one of the most dedicated community founders we have spoken to and we are sure her attitude and advice is going to be wonderfully useful and inspiring to all of our listeners. So whether you are part of an online community or looking to start one yourself, this is definitely the episode for you. Listen in to get the low-down.
Creating A Community for Your Members Using Circle with Ward Sandler of MemberSpace
Joining us on the show today is returning guest Ward Sandler, the co-founder and CEO of MemberSpace. Ward runs a SaaS company that enables entrepreneurs and organizations to turn any part of their website into members only with just a few clicks. But we are not talking only about MemberSpace in this conversation but a new way to integrate an amazing community to your membership or products using a tool called Circle. While Circle isn’t affiliated with MemberSpace, they work together perfectly — which we love! Ward breaks down the features of Circle and how you can add-on a community to make a great experience for your members and customers.
We did an episode on Patreon and Mighty Networks a while ago (Episode 468), and this is yet another option for those who want to move their community away from social media platforms such as Facebook groups. Ward gives his take on Patreon and Mighty Networks, explaining how the pricing and features differ from MemberSpace and Circle and why he is a huge fan of picking the best tools for every need and then making them fit together seamlessly. Listeners will also get plenty of advice for setting up MemberSpace and Circle and learn how it can transform their membership engagement. Be sure to try it and check it out at bossproject.com/memberspace!
How Your Values Shape Your Business Strategy with Lindsay Hotmire
Today on the podcast we have Lindsay Hotmire. She loves to work with female creatives, entrepreneurs, and CEOs to help them discover a non-formulaic version of authenticity. She’s helped over 200 clients and counting ditch the one-size-fits-all formulas and frameworks and helps them genuinely align with their message. In this episode with Lindsay, we break down what being authentic actually means and how to be authentic in a way that feels good for you and with your audience.
We talk a lot about business values, your core values as a person, and how to not only identify them but then use the results in marketing, branding, messaging, and in your overall strategy to grow your business and sell your product, offer, or service. There are so many examples we talk about today, everything from messaging and Instagram presence to how you build community; so many different ideas! It’s a really good one and we hope you love it!
How to Have Amazing Customer Service and Implement Product Feedback Loops with Ward Sandler of Memberspace
Today we are super excited to welcome Ward Sandler to the show! Ward is the co-founder and CEO of Memberspace, where he and his team help entrepreneurs and organizations turn any part of their site into a members only area. They make it so easy, anyone can do it! Our topic for today's conversation, however, is customer service and feedback loops and we were over the moon when Ward pitched this idea to us and we cannot wait to share it all with you. We get into all the helpful and authentic ways you can keep in contact with your clients and customers, and Ward talks about the ways he does this every day, all week long!
This kind of proximity to an audience is what has helped Memberspace grow and grow in such an exciting way. They have raving fans and Ward explains what has contributed to this. Spoiler alert, its the feedback loops and great service! These lessons can be applied to whatever kind of business you run, whether it is for services, courses or products, you do not have to be a software company for these strategies to be implementable. We really recommend that you check out Memberspace and give it a shot if you have been considering something like this. Without further ado, let's get into some strategy!
Top Tips to Be a Better Communicator and Add Humanity to Your Brand with Alexis Teichmiller
This week on the Strategy Hour, we welcome a great friend of ours. Alexis Teichmiller is here on the show for the first time, which is kind of weird and surprising! We have known each other for over 3 years and we are super happy to have her, finally! Alexis is currently in Texas, although Illinois is definitely her home, and she works at ConvertKit where she creates, explores and inspires entrepreneurs through her position as the manager of ConvertKit's affiliate program. She loves building relationships with influential creators and got in the game as an online entrepreneur and blogger herself! So she knows the game and its frustrations. She wants to help bloggers find the right fit at ConvertKit and how they can be more human in the communication and branding!
In this episode, Alexis gives us some great tangible action steps. The script she offers can easily be used to do what she does and we guarantee you will see some great results! We can all improve our communication with all those who are close to us; this means partners, friends, family and those we work with. Alexis also shares two amazing tactics that ConvertKit has adopted as a company which are a bit scary but pretty revolutionary! There are a bunch of cool takeaways for your business, as well as some book and podcast recommendations that we know y'all are going to love! We are so excited to be talking about the human element to business and how you can show up as vulnerable, relatable, real and strong all at the same time!
Inclusivity and Diversity: Inviting More People To Your Table
Today we are talking about a real hot topic and something we should all be talking about more often! We will be unpacking inclusivity and diversity and our own experiences and the lessons we have learned in this area. We will be drawing mostly from our recent summit and what we took away from the event that we will carry forward. This episode will have actionable strategies and tips about how to invite everyone to your table. We have spoken on this topic in various ways on the podcast before but it definitely deserves a dedicated episode, so we will be discussing community over competition, inclusion in our own company, the speakers we invited to the summit and what to do when something rubs you the wrong way.
We all have a responsibility to open up these conversations if we are going to make any progress as a society. Do not worry, you are not alone if the discomfort itself makes you feel uncomfortable! There is a lot of work to do and processing all of this is not always easy but you learn best by doing and mistakes are okay! It is a big misconception that we will all get it right every time, so do not put too much pressure on yourself in that regard, rather commit to learning, listening and trying your best to contribute to important change!
Why Creating Community is Crucial for Your Brand and Happiness with Jordan Ellis
Today we are joined by our great friend, Jordan Ellis, from Jordanené Clothing and she is here to talk about the importance of building a community in the success and longevity of your business. Jordan is also speaking at our upcoming event, The Product Powerhouse Summit, which we know you are not going to want to miss! It is going to be incredible with over 25 speakers in 3 days. So go sign up right now, it is free! Today’s chat is kind of like a trailer to that and she will be giving some insight into the idea of creating community in your business’ particular niche and the benefits that can come from this.
Jordan has been around our community since day zero and is part of our ride or die community, the exact thing that she wants to help you build. We will be talking about her journey with this and she even credits the TCC community with helping her learn the importance of connecting with people, her customers and peers! For Jordan, this means her mailing list, repeat customers, getting feedback, and much more. All these great tactics and strategies have helped her grow to where she is now with her product based business and you can even start to apply some of these ideas to your business, no matter if you are service based or are selling products. So come on, let’s get into it!
How to Build an Engaged Community (Online and IRL) with Ashley Knight of Hello Boss
On today’s episode we are super-duper excited to host Ashley Knight of The Hello Boss Community. Ashley founded the community as a means to support and bolster other businesswomen who were in the same boat as her. Through her group she is able to teach and coach strategy to an ever growing number of dedicated members and she loves it! And we love her for it! Here at The Strategy Hour Podcast we know the value the of groups we have run and been a part of, they can be the lifeboat bringing you back in when you are out at sea, so we know exactly what Ashley is talking about!
In our discussion we cover the early stages of starting a supportive community, relationships within this space, real world events, social media, sensitivity masterminds and much more. Ashley is one of the most dedicated community founders we have spoken to and we are sure her attitude and advice is going to be wonderfully useful and inspiring to all of our listeners. So whether you are part of an online community or looking to start one yourself, this is definitely the episode for you. Listen in to get the low-down.
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I’m so thrilled to interview two guests who are not only making waves in the coffee industry but also making a profound difference in the fight against human trafficking. Jenny Barber is the co-founder of Talitha Coffee Roasters, and her vision is to use the coffee industry as a platform to provide survivors with jobs, training, housing, healthcare, and counseling. Joining her is Mark Becklund, Vice President of Product and Growth at Talitha Coffee Roasters, who plays a key role in ensuring that every cup of coffee tastes great and contributes to the company’s true mission and goal.