new episodes tuesdays + thursdays

If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.

top 10 business podcast | 4 Million+ downloads | 750+ episodes

Meet Your Host

Semi-ranty business strategies for successful small business owners.

Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.

I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.

I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.

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Podcast, Project Management Guest User Podcast, Project Management Guest User

How to Plan for Unplanned Time Off

Today we’re talking about unanticipated leave. We’ve spent a good amount of episodes talking about how to prepare for maternity leave or a longer vacation or break, both of which are amazing! But for the most part, these are eventualities that you can anticipate and plan around. So what do you do to prepare for things that you can’t anticipate like family emergencies or medical leave?

This year we have both had major health challenges as well as family emergencies that left us unable to work for days and weeks at a time. These events were stressful in themselves. But, had we not taken the necessary steps to prepare for unanticipated leave, things could have been a lot more dire and overwhelming, especially for our team. To find out whether you’ve prepared your business for unplanned time off, make sure you tune in for our breakdown on how to elevate your systems, build better communication, and plan for unplanned time off!

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

Does Your Service-Based Business Have a Sounding Board?

Believe it or not, change and growth are possible without you being in a perpetual state of despair. Crisis can’t be the only impetus for scaling your business; we strongly believe that you can seek expansion when things are going well!

In this episode, we break down the “Cycle of Despair” and the traps many service-based business owners fall into when they’re seeking to grow their businesses. If you are caught in the cycle of not having enough cash to bring in the support you need to land more clients and not enough clients to bring in the cash you need, we’re here to offer you a new approach.

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Podcast, Mindset Guest User Podcast, Mindset Guest User

How to Thrive in Maintenance Mode So You Can Be Set Up for Growth

All too often, business owners will be trucking along just fine, reaching their goals and generating profits, but that inner feeling of urgency never quite goes away. This is a little easier to justify early on in business. We think of this as the honeymoon phase, but for business. You see all this potential, and your vision is strong.

Growing something is way more exciting than maintaining something. We don’t give enough credit to the outside validation that you get when you first take the leap and start something new. Oftentimes, if you’re fueled by that, you end up staying significantly smaller than your potential because you keep starting over instead of adding or growing. Is there a better way to approach that feeling of wanting to start all over again?

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

How to Recession Proof Your Service Based Business

We’re collectively going through what is likely to be the next recession. Nobody has officially called it yet, but it seems to us like that’s the direction we’re heading, or that we’re already in it. Because many other people feel the same way, they are changing their behaviors. So, today we are going to be talking about what it looks like to recession-proof your business! Maybe you weren’t in business during the last recession, so you don’t know what to expect, or you’re used to consistent success, so the slower market has come as a bit of a shock; whatever situation you’re in currently, we’re going to make you feel more at ease and give you some practical advice for how to approach the coming months and years.

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Podcast, Leadership Guest User Podcast, Leadership Guest User

The 4 Things a Service Provider Must Get Right: Part Two Making Sure the Deliverables are Profitable

In part two of our series on the four things every service provider must get right, we’re talking about money! Particularly, we are talking about profitability. If you want a business that allows you to sleep and see your friends, and maybe even take a vacation, you need to be paying attention to the piece of your business that determines if your deliverables are profitable.

What does it take to really run your service fully? Can you identify what projects are bringing in the most profit for your business? Do you operationally know where you might have some of those ‘cherry on top’ niceties that you might be able to fund in a different or unique way?

At the end of the day, if you don’t have money to fund the business that you are running, you are not going to have a business to run. We want you to not only have a business to run, but we want your business to fund the life that you want to have, and that’s literally our whole mission over at Boss Project!

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

4 Things a Service Provider Must Get Right: Part One Identify Your Result

We are bringing you a series! It’s going to be a four-part series dropping on Tuesdays and Thursdays for the next two weeks. In it, we’re going to be covering the four things that a service provider must get right. The reason why we’re launching this particular series is because we’re surprised, year after year, about the lack of higher-level resources geared towards the tens of thousands of people who listen to this show, namely established business owners who are looking to figure out their next move for their business, so that they can level up. So, we’re creating those foundational resources for you in the form of a podcast series. We’re so excited to dig in, come join us!

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Podcast, Mindset Abagail Pumphrey Podcast, Mindset Abagail Pumphrey

How Team Boss Project Lives in Our Life-First Value

Our very first absolute priority when it comes to our business values, is building a business that is life first. To us, that means that our business structure reflects the season we are in. Seasons can be short or long, but they are intentional choices. You can choose to work full time, build a business, and still respect life first.

What this looks like for us, is allowing ourselves plenty of flexibility even while working full-time hours. When we chose to do business this way, we structured our days in a way where we could still prioritize family and life over work. How it looks is not the point, how it is communicated, and how it is honored, are! Life first looks completely different in every different context - what our team looks like when we’re working, what our team looks like when we are not working. Open and early communication is the essential building block for a life-first business to thrive.

We’ve made it a rule that every single employee has to take both their birthday and their anniversary off from work. That’s just one example of how we’ve built the life-first value into our business, and we’re proud of it! Building a life-first business can look any way you want it to, and it can be the little things, and ultimately our goal is that you have the freedom to choose what you want to prioritize and how that works.

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

How Your Service Pricing Changes When You Choose to Have a Team

For those of you who have reached the point of hitting your first or second six figures and are beginning to tap out of what you personally do within your business, there’s a conversation that needs to be had. A lot of people decide to ditch their current offers for an entirely different set of offers because they think that’s the only way to move up, however, we think pricing is a great opportunity to expand. Oftentimes, the clients that work with us in the Incubator can work with fewer people and make more money, if they’re priced appropriately. But something we don’t see happening as much as it should, is people moving to a premium pricing model to set them up to grow their team. Tune in to discover how to grow your team ethically, calculate appropriate service pricing, and why you might be pricing inappropriately, to begin with!

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Podcast, Services Abagail Pumphrey Podcast, Services Abagail Pumphrey

The 2 Ingredients Needed for a Successful Service Based Business

Coming your way today is a mix of math and anticipatory mindset work! It’s all through the lens of, “This is what you actually want.” We’re going to lay out the future a little bit for you so that you can start to understand what’s coming and that you can stop stressing about it! We’re seeing hundreds (if not thousands) of people who are constantly apologizing for doing things they don’t want to do. After today, we want you to understand why you shouldn’t be feeling bad about things like not posting consistently on social media, and what you should be putting energy into instead!

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

Designing Your CEO + Creative Director Role

What would it look like to remove yourself from the parts of the business that you should remove yourself from? And which parts should you never remove yourself from? Are there opportunities you’re ignoring because of this?

When you give up these things, we can only imagine that, in your heart of hearts, you want to lean more into the CEO role - you just don’t know yet exactly what you’re supposed to be doing with that time. But once you know more about what’s required of you within that role, you might find the motivation to let go of these other parts of the business, and by doing so, gain some very precious time back!

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

We Don't Set Goals Anymore, Here’s Why

Today, we’re going to fill you in on our hot take on setting goals! We are now seven years into our business and have hit tremendous milestones. That being said, our feelings towards goals have evolved over time, and we’re about to give you some insight into our retrospective thoughts on setting them, not setting them, and whether we feel worthiness is connected to goals. For six-figure earners who want to continue to scale their business, there’s a mindset shift that needs to happen in terms of your relationship with goals, and we’re here to tell you what that is! Tune in to hear our current take on goal setting, and find out about the TikTok that inspired this conversation.

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Podcast, Leadership Guest User Podcast, Leadership Guest User

What Does a CEO Actually Do

It’s taken us over a year to understand how our roles as co-CEOs of our company are different from the other aspects of our jobs and what exactly a CEO actually does. We’re still in the process of figuring out how to balance being CEOs, managers, and “doers” but we’re getting there! In this episode, we will be talking about what being a CEO entails, the tasks you should always be in control of, and those which you can delegate to other team members at a certain point along your journey.

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Podcast, Services Abagail Pumphrey Podcast, Services Abagail Pumphrey

How Premium Services Function Differently For B2B vs. B2C Businesses

Speaking to hundreds of people on a regular basis about their business has given us so much insight into which structures work for which industries. It’s what positions us to advise clients entering the incubator who find themselves at a fork in the road of how to move forward. We want to give you some guidance, and let you know what we would do if we were in your shoes.

None of these options are wrong, it’s all centered around what works best for you, what feels fun, and what facilitates you playing to your strengths. There are plenty of scenarios that work amazingly for some people, and don’t work at all for others. The question to focus on is not what is right, and what gets the greatest return, but what feels attainable for you. If something is not in step with who you are as a person, it’s not going to work!

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Podcast, Project Management Abagail Pumphrey Podcast, Project Management Abagail Pumphrey

Boss Project is Closing … For Our 1st Summer Break — Here's How We Made it Happen

This year, for the first time ever, Boss Project is taking a summer break! We’ve taken vacations in the past, and while we’ve navigated time off before, this time is different. This year we have a full staff of nine employees, who will all be taking time off, and the company will be closed for two entire weeks! In today’s episode, we walk you through the steps we’ve taken to prepare for our time off and show you how any business can prepare for a substantial and regenerative summer break.

Tuning in you’ll hear us break down how we’ve structured our work and our launches around designated time off, why we chose to do it this way, and what we’re planning to do for our break. We unpack some of the logistical steps we’re taking to maintain communication while we’re off, and why we wanted to prioritize our staff and give everyone a chance to rest and get away from it all. Thank you for joining us as we prepare for our summer break and discuss what it means to be a life-first business!

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Podcast, Scaling Abagail Pumphrey Podcast, Scaling Abagail Pumphrey

What Does Scaling Mean to You? Here's What You Need to Do Before Going Into a Growth Phase

Today we are going to have a fabulous conversation! When working with our current clients inside The Incubator we always talk about levers. What lever do you need to pull in order to get the result that you want? There aren’t actually that many levers that you have the option of pulling but people like to complicate things. We are here to simplify them for you! Sometimes the things that people think they need to do to scale and grow are actually just the opposite of what they should be doing.

This conversation is all about what you should be thinking about before you start scaling. We want to give you insights into what scaling looks like in reality, so that you can decide if scaling your business really is something you want to do at this current stage of your journey.

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