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100 Profitable Digital Product Ideas

Plus, a totally free challenge to kick you into action and get this baby launched.

Optimize, Client Experience Guest User Optimize, Client Experience Guest User

10 Must-Have Details to Include in Your Client Welcome Packet

We preach often (probably entirely too often) about the importance of your client experience, but it’s one of the key defining factors between a client having a good time with you, referring you to others, and leaving a positive testimonial… Or not.

Mastering the art of providing an amazing experience for your clients is crucial to your reputation as a service provider. We know this sounds super scary, but it can actually be pretty dang easy. As long as you’re able to check in often, respond quickly, and provide important information, you’re already at an advantage.

One way of stepping off on the right foot with a new client is by sending a welcome packet. You may have also heard it called a welcome guide, onboarding guide, or onboarding packet. We’ve sent a welcome packet or two– or a million– during our years in business, and now we’re here to share 10 must-have details you should include in your client welcome packet!

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Dubsado, Client Experience Guest User Dubsado, Client Experience Guest User

How to Automate Your Client Onboarding Process

Contrary to popular belief, you can automate your client process and still sound like a human.

If you searched every page of our website for the words “automation” or “automating”, it’s likely that more results would come up than there are people in the state of Missouri. We talk about it so much because we’re in love with it! We’re two women with a lot of stuff on our plates, and whenever we can put something on autopilot, we’re all over it in a heartbeat.

One of the key places we believe automation should happen is in your client onboarding process. Wait a second, we see that grimace on your face. Oftentimes, it isn’t thought that “automate” and “client” should be in the same sentence together because automation usually brings images of a robot *beep boop beep*, and no one wants to seem like a depersonalized robot to the people that are going to be giving you their money.

But what if we told you there’s a way you can automate your client onboarding process while, yes, still sounding like a human being? In today’s blog post, we’re going to take a dive into how you can do this in Dubsado so that you’ll have more time on your hands to care for your clients like the human you are.

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Learn, Client Experience Guest User Learn, Client Experience Guest User

How to Send Project Proposals + What to Include

Sending a project proposal can be intimidating for a number of reasons. If you’re new to business and this is the first (or even the fourth or fifth) client you’re sending a proposal to, it can be mega nerve-wracking. You’re likely having a ton of negative and worrisome thoughts. What if they have an issue with something? What if they decide to go with someone else? Does it look okay?

These are all common thoughts to have, especially when this is such an important piece to wowing your potential clients and making it a no-brainer to work with you. After years of running as a service-based business and sending countless PDF proposals to clients, we’ve learned a thing or two about making it as less overwhelming as possible for you (and them)!

So, keep reading to find out how to send project proposals, plus what information to include!

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Inspire, Mindset Guest User Inspire, Mindset Guest User

How to Stay Motivated by Making Your Goals Visible

The month of December (a.k.a. the month of goal-setting) is one of our favorite times of the year. Nothing fuels us more than to sit down with each other and discuss our aspirations for what we aim to achieve in the new year. For some reason we’re especially fueled this month, probably because we can’t wait to leave behind the chaos that is 2020 (or soon to be was).

However, a struggle for many of our fellow creatives is actually staying motivated all year long. We know the feeling– you’re pumped to crush your goals while you’re planning them, and you still have the ball rolling through Q1, but then.. it slows down.

And it keeps getting slower.. and slower.. and slower until you reflect on your year, realize how shitty it’s been, aim to change that in the next year, get all pumped up again, and the cycle repeats.

So, how do you break the cycle?

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Grow, Inspire Guest User Grow, Inspire Guest User

Why Reflecting on Your Goals is Vital to Your Business Growth

With the new year right around the corner, you may already be thinking about all of the things you want to accomplish in 2021. Will this be the year you launch that new product or service? Will this be the year you bring in enough revenue that you can hire a web designer? Will this be the year you reach 6-figures?

It’s so fun and refreshing to list out all of the goals we want to accomplish in the new year. The thing is, cooking up new goals and ideas is easy, but unless you’re reflecting on your past goals, you’ll have a harder time bringing them to fruition, if at all.

We think one of the biggest mistakes you can make in your business is not dedicating recurring time to reflect on what you’ve accomplished (or not) in the past. It’s imperative to look back on previous years before jumping the gun and setting new goals, and here’s why.

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Learn, Client Experience Guest User Learn, Client Experience Guest User

How to Magnetically Attract Clients You Love (without the Use of Social Media)

Many small businesses are basically “doomed” from the start.

Although done unknowingly, many entrepreneurs design their business in a way that keeps them stuck in the Merry-Go-Round trap.

They’ve designed their business in a circle. Doing the same things over and over again. Answering the same questions. Dealing with the same problems. And they aren’t growing.

I bet you know the feeling: you’re working and working and working, but you just aren’t seeing any progress. And where the heck are all those clients you desperately want to be working with?

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Inspire, Mindset Guest User Inspire, Mindset Guest User

25 Tips to Take Your Business Seriously

When you begin to treat your business like a business, things start to shift. It’s really simple. If you’re still treating your business like a “hobby” or “side hustle” it will only ever be one of those things. Even if your business isn’t exactly where you want or need it to be today you can still treat it like it’s on its way to getting there. Just because your business hasn’t reached the figure you want it to (yet!) doesn’t mean you can’t treat it like it’s the next best thing since the dollar section at Target! Here are the ways we treat our jobs like the big biz they are.

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Inspire, Grow, Leadership Abagail Pumphrey Inspire, Grow, Leadership Abagail Pumphrey

The Secret to Success is Smaller Than You Think

Success itself is arbitrary. It doesn’t mean you make a certain amount of money or have reached a level of fame. It is self defined. Success to me may not mean what success is to you at all. The thing about success, however, is that regardless of what you are seeking, there are always people seeking answers. “How do I get there?” There being the magical location where it all seems to fall into place.

People tend to ask those they view as successful, “How did you do it?” They assume that if they take the same steps, or follow the same path, they too will get there. Well, I am about to tell you that there is no answer, and there is no magic pill or pre-charted course. Success is made up of all the minute decisions that begin to add up. The small choices that make a radical change.

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Inspire, Leadership Guest User Inspire, Leadership Guest User

July 2017: Income Report $18,496

Ready, set, wait! Yep, July as much as it was prepping our signature course content and launching an affiliate program, it was really about working really hard to wait for results later. Not that over $18k is anything to cough at, it was just residual income off our previous launch and evergreen course sales. The BIG surprise doesn’t come until September, in the meantime check out all the details that made July the success that it was.

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Welcome to My Blog

Hey, I’m Abagail Pumphrey!

You know when you are so deeply passionate about something you can’t help but share it? That’s how this blog has felt for the last decade. I’ve written about my latest strategies, tech how-tos, experience with scaling and so much more. I hope you find just what you’re looking for. We’re here to help!

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