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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.
top 10 business podcast | 4 Million+ downloads | 750+ episodes
Meet Your Host
Semi-ranty business strategies for successful small business owners.
Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.
I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.
I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.
Our Best Hits
Our Favorite Tools
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The Creative Template Shop is loaded with every template your business needs to succeed. Get started by downloading your next Client Proposal, our member-favorite Services and Pricing Guide, social media templates, or Dubsado forms—just to name a few! You can purchase templates one-off, or get the best deal on all the templates by becoming a shop member!
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This is the #1 tool that we recommend to all our service provider clients. Dubsado is a business management solution designed to cut out the busywork. Build relationships, schedule appointments, and create workflows to streamline your projects from start to finish. Onboard clients, set up automations, send contracts, accept payments and more with this robust system.
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If you’d rather not be spending hours on end learning design skills and new programs just to make some graphics for your biz - definitely check out Canva. Even as professionally trained designers, we made the switch years ago simply with how easy Canva is to use. Save your brand kit, unlock magic resize, get unlimited storage, download designs with transparent backgrounds and more with Pro!
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If you’re looking for an email service provider made with creatives in mind that is simple and intuitive, look no further than Flodesk. We got tired of email formatting being a coding how-to and let’s not talk about the monthly cost. Flodesk’s drag and drop features make formatting emails a breeze, plus it’s one set price no matter if your list is 1,000 subscribers or 100,000. Try it out today!
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No website? No problem. If simplicity is key for your business, we suggest utilizing Leadpages as your landing page, sales page, opt-in page and more. It’s drag-and-drop design makes it easy for beginners to design something on brand + quick so you can get your business out there ASAP.
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A visual-first planning tool for social media. Use it for Facebook, Instagram, or TikTok. Plan, Schedule and Post with this all-in-one software. Stay up to date with hashtags and trends so you can analyze and optimize your strategy. Manage a linkin.bio within Later to direct your audience to the places that really matter —your website or checkout links.
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Communication is the secret sauce to successful high-touch client experiences. Simple Texting allows you to fire one-off messages, a series of messages in an automation, tag clients and more. Back up your regular email communication with text messages to create a wholistic experience.
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Host digital products, courses, coaching, memberships, and more on Teachable’s all-in-one platform. Their no-code platform is perfect for businesses who want to create real impact. We've used Teachable to sell millions of dollars in digital products & courses. It has allowed us to work with more than 30,607+ students, ensuring a quality experience and better results for our clients.
We may receive commissions when you click our links and make purchases. However, this does not impact our reviews or comparisons.
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A Few Hot Takes
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Listener Love
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My Favorite Podcast!
Not only is their show super entertaining, it is packed FULL of amazing content and learnings that I have tried with success. PLUS their authentic and real interactions in instagram DMs really proved to me that they truly care and are here to help and support in this noisy world of people hustling to get your attention. I can’t recommend this show enough!
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Great Insights
Invaluable information on starting a business, building a brand, etc. They are relatable and easy to listen too. There’s no useless fluff or bragging, just full to the brim with good info. Listen to be inspired!
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Thank you for your realness!
As a perfectionist who always “shoulds” on myself, I want to THANK YOU for the practical business advice and for keeping it real! After listening to an episode, I feel ready to tackle the next step... instead of feeling completely overwhelmed. Thank you both for your honesty. It helps me set better goals, reflect more truthfully, and actually get stuff done!
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Real guidance and conversations
Abagail and Emylee keep it real. I love their focus on helping creative entrepreneurs to build a soul-fulfilling and profitable business. We don’t get that kind of guidance in university or from our parents (at least, I didn’t!) and it’s invaluable. The conversations these two hosting about empowering women and shifting the conversation in the entrepreneur community are so important.
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Entertaining, insightful, and actionable! 🔥
Whether you’re well established as an entrepreneur, or just getting started carving out a profitable niche that’s ready to grow—this is a must-listen podcast for you! Abagail and Emylee do an incredible job leading conversations that cover a huge breath of topics related to the ins and outs of building a thriving business - and life you can be proud of - with leaders who’ve actually experienced success themselves.
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If We Were Starting Over
Starting a business is a huge undertaking. And sometimes when we’re in the midst of building a company and struggling with a particular problem, it can be tempting to simply give up and start over with a new business. But the amount of work it takes to get a business off the ground is far more overwhelming than making changes to your current business. It’s just that it usually doesn’t feel that way because you’re not in the thick of things.
In today’s episode, we’ll be tackling the topic “What would we do differently if we were starting over?” Tuning in you’ll hear about some of the mistakes we’ve made, what precipitated them, and how we’ve helped clients avoid the same pitfalls. It may seem like the things that worked seven years ago would no longer be relevant today, but we’ve found that’s totally not the case. Many of the most important lessons we’ve learned are ones we often need to be reminded of to help us solve current problems. So this episode has been really helpful for us too! Tune in to hear our lessons on scaling up, honing in on your talents, why we love collaboration, and so much more!
Boss Project's Story Part 1: The One Thing We Actually Think All Small Business Owners *Should* Have
On today’s show, we wanted to take you back in time a little bit and talk about the beginning stages of our business. We so often get asked, ‘How did this all start and why does it exist in the way it does today?” We think there are some incredible takeaways from the early part of our journey that we don’t often talk about but which have shaped the mission and vision of our business as we have continued to grow and make an impact in the world of online business. It has been interesting uncovering some of our story through the work that we have been doing with Rachel’s coaching program in which we are currently enrolled.
We have struggled to frame our story because it breaks the mold of how origin stories are usually told, in the sense that there are two of us, not one. Often we have felt that sharing our feelings and thinking out loud on this podcast has helped us find clarity, so we wanted to use this episode to tell our story! We hope that if you had some things holding you back from telling your own story that this episode might help you step outside your comfort zone and share a little more about yourself.
Negotiating Brand Deals, Dangerous Contract Terms, and Changes to Social Media that Affect Your Business
This is another one of those episodes where Abagail puts Emylee on the spot in front of the audience. She knows nothing and is expected to come up with something out of thin air. For context, we started our business as creative entrepreneurs and designers and all that. What we did not realize we were doing at the time was influencing people. We started this blog, we were putting out content, and ultimately, a large portion of our business has become what we would call affiliate marketing. It makes up a big percentage of what we are doing. So, Abagail has all this background knowledge of what it takes to be an influencer in an affiliate capacity and has made all of these pivots with her second brand to broaden the ways she is bringing in money for this brand. Emylee is admittedly the laziest influencer out there. It is not that she doesn’t influence people; she definitely does, and there are many examples to prove it. In technical terms, Abagail, based on the size of her audience, would be seen as a micro-influencer. There are so many people out there that want to be influencers but they don’t necessarily know what they need to be looking out for. There are some alarming things brands are starting to include in their contracts, and micro-influencers are agreeing to these things, most probably without any idea of what they actually mean. And they could not only negatively impact your business, but they could destroy your online reputation if you do not pay attention to what is going on.
Reduce Risk and Cover Your Legal Shizz with Braden Drake
Most of us can use a little help with the tax and accounting side of our businesses and we have just the person to talk us through the important parts of this process! Back on the show is our friend Braden Drake, who runs Braden Drake Law, where he works with a handful of one on one clients to sort out their tax and legal issues. His mission is to help as many people get as much of their business on the right track and running smoothly! He believes strongly in treating yourself like the CEO you need to be and in this episode, he covers exactly what this looks like. Spoiler alert! Braden has just finished writing a book that is about to be published! It is called Unf*ck Your Biz and details the service that Braden provides for his clients.
Braden does an amazing job of unpacking the framework of the book for us and shares the initial steps in tackling the biggest and most common mistakes he comes across. He talks about the 'oh shit cycle' that business owners get into with their taxes, how to know you are in this, and how to go about getting out! Braden shares many of our biz philosophies, striving to help you become profitable, paying yourself, and paying your taxes. We know tax can sound a bit boring but Braden is amazing at making it fun and lighthearted, so make sure to stay tuned as we get into some strategy!
Rebranding: How to Get What You Want and Communicate with a Designer
Today, we are so excited to have this conversation, mostly because one of our favorite things in the world is to either learn, do something, or unlock a strategy, and then, in two seconds, turn around and start talking about it! We don’t like to let things fester for too long and want our listeners to take a peek behind the curtain as quickly as possible! Some of you might have seen on Emylee’s personal Instagram (@emyleesays) or our stories @bossproject, that she just did a rebrand! It’s so different in an amazing kind of way!
Part of why Abagail loves it is because for the first time in forever, she didn’t do it herself, so it turned out nothing like it would if she had done it. It’s modern, woo, and earthy! For the first time in forever, Emylee was the client, so today, she gives some behind the scenes insights into how her rebranding process went. She talks about how long it took, what she did herself as far as preparation, the relationship she had with her amazing designer, and a whole lot more!
Migrating from Squarespace 7.0 to 7.1 (And a Mini Shopify Update)
Emylee recently decided to migrate from Squarespace to Shopify for her side hustle website, which got Abagail questioning hers too. She had some issues with Squarespace but she didn’t want to go through the hassle of moving from one platform to another. But since then, Squarespace has released its 7.1 version which is not quite an iteration because it is almost an entirely new platform. Some aspects have remained the same but mostly it is different.
Abagail has gone through the process of comparing 7.0 to 7.1, so, in this episode, she walks listeners through the differences so they know what to expect should they consider migrating to the updated version. If you are still on the fence about whether you should opt for Squarespace or Shopify or want to learn about everything the new version of Squarespace offers, this episode is a must-listen—don’t decide before hearing us out!
Redefining Your Expectations for Your Work-At-Home Life with Kat Harris of The Refined Woman
Today on the Strategy Hour podcast we have Kat Harris joining us. She is a Brooklyn-based online educator, digital content creator, co-founder of The Refined Woman, and the host of The Refined Collective podcast. Kat is also a photographer who has spent the last decade working from home—so she can teach us a thing or two about getting working from home right! After so many years of experience, she had tons of advice and shares her strategies for organizing your schedule to serve you. Because, for Kat, your time and energy matters and you should be spending it exactly like you want to while still getting the job done.
She talks about how she has adjusted her schedule, mindset, and expectations during the crisis to strike the balance between growing and giving yourself a lot of grace. This episode is full of practical advice everyone can implement on some level, according to your reality and set of priorities. Let’s jump in!
Switching from Squarespace to Shopify: New Features & Who It Doesn’t Make Sense For
We have exciting news! Word on the street is that Emylee is trying something new—gasp! Because, as you may know, she isn’t stuck in her ways at all…But before she shares her news, we have to state upfront that Abagail is going to be fulfilling the role of devil’s advocate on today’s show, poking holes in Emylee’s gutsy decision to switch from Squarespace to Shopify. We’ve been using the former since 2014 and we’ve been incredibly loyal, building our entire business on this site. At one point we considered having the site customized because we thought we were getting too big for the platform, but we ended up proving that Squarespace really can work for large businesses. And we still love Squarespace!
But then Emylee started this whole product-based business venture and it’s been a learning experience par excellence: of course, it is completely different from running a service-based business like Boss Project. So, Emylee called Abagail a few days ago and let her in on the secret: she was rebuilding her website on a new platform—Shopify. Now she’s getting messages from friends saying, “Welcome to the club! You’re doing what every e-commerce person should be doing.” In this episode, Emylee is going to walk you through the reasons for her decision, the features she’s excited about and the ones she misses, who she thinks Squarespace is right for, and more. Be sure to listen in as the two of them hash it out!
4 Things to Do Right Now if You’re Starting a Business from Scratch with Amanda Boleyn
Today, we have Amanda Boleyn back on the show! She is the founder of She Did It Her Way, where she coaches women how to quit their jobs, replace their income, and build an online business they love. In this episode, we are talking about the four steps she has developed that you can implement right now to start landing clients and offering your services!
We know that considering current circumstances these steps might need to be expedited a little bit and they could feel a little hurried and rushed, but the point is they work so implementing them effectively could be just what you need. So, today we are giving you a lot of ideas on who you can be reaching out to, how you can figure out what to offer, and how to actually market and get your product or service sold!
Planning for Worst Case Scenarios 2020
For those of you who don’t already know Emylee – welcome to her anxious life. She is the type of person who can tell you where every exit in a building is, or how to stop drop and roll in case of a fire, and where to hide just in case a tornado suddenly appears on route to the mall. In business, Emylee is the kind of person that likes to go through every single worst case scenario. She always has a back up plan… and a backup plan for the backup plan. Emylee is the queen of doing this and it turns out this can be a super helpful attribute to have in a business partnership.
This episode is about planning for the things you can never plan for. It’s about answering those difficult “What if” questions. It’s about securing your business for the future and the reassurance this brings to your life. For those of you who are single business owners, we’re not sure you’ve thought of planning for worst case scenarios and exactly how to do that. So in today’s episode, we’re going to be sharing our experiences and the reasons we have made planning for worst case scenarios an integral part of our overall business strategy. We discuss buy-sell agreements, the various insurance options you have, the tough questions you need to ask yourself today and how you can effectively plan for the worst, in the best kind of way. Take a listen!
Validating Your Offer and Leaning Into Your Role as Founder with Jessica Korthuis of Sohuis
Life as a successful female entrepreneur can be frazzling with all the different responsibilities you have to take on. Sometimes it can be difficult to know which thing to tackle first! Today on the podcast we have Jessica Korthuis, founder of Sohuis, a marketing and branding education resources company that provides on-demand training for early-stage female entrepreneurs. Jessica is a powerhouse brand strategist marketer, and she has worked with brands like Red Bull, TEDxWomen, Girls Who Code, Stanford University, Bloomingdale’s, and Florida Institute of Technology.
In this episode, we are talking about all the differences between small business ownership and entrepreneurship. We cover marketing tips, feeling the need to do everything and be everywhere, and how to prioritize the stuff that is actually working in your business so you can move forward. Joining this discussion, you’ll hear some top tips for validating your product, how to stop being a perfectionist and take action, and the value of being transparent to build audience trust. There is a lot of mindset-related stuff we are tackling today! Jessica is really in tune with female founders, and the different way intuition works when running a business. So, if you’re feeling a little overwhelmed about what is on your plate and what you have to handle, perfect! This episode will definitely provide some clarity for you.
How to Create Authority and Authentic Relationships You Can Leverage In Your Business with Jaclyn Mellone
Relationships can make all the difference in your business and as many of us have learned, focusing on connections and networking in the right way can take your biz from quiet to booming! Our guest today is Jaclyn Mellone and she helps experts exponentially grow their businesses by becoming an authority in their space. One of the ways that she helps them do this is through authentic relationships. Jaclyn is a coach, strategist, keynote speaker, momma, guac lover and host of the Go-to Gal Podcast! In this episode, she shares how to create strategic relationships and how to utilize them as more than friendships without being weird about it!
For Jaclyn, it all starts with an authentic connection and she breaks down exactly what that looks like. We also talk about how this translates into creating more friends in your own space and work environment and how to utilize these to continue to grow your business in the long term. We cover leveraging relationships, creating intimate connections that fill your cup, and how to jumpstart your biz in a big way!
The One Thing Your Business Needs to Do Every Week
Today we get to talk about one of our favorite things — meetings the Traction way! While most people hate meetings, we are going to share a few things that might change your mind. Meetings are notorious for consuming a lot of time, often with little real progress, but we will present you with an outline that will make every meeting you have from here on out a super productive, efficient one. We’ve spoken about the book Traction many times, but we want to remind you once more to go read it because this is where this outline and our guidelines around meetings come from.
Sometimes a meeting is not necessary and a Slack message or quick update will suffice, but other times having a meeting makes sense, and therefore it’s important to know how to approach them. Having a weekly meeting keeps all parties fully informed on decisions made, as it can be easy to think everybody is in the loop when they’re not. If you are someone who has little patience for inefficiency and is always looking for the quickest, most productive ways to communicate and do things, this outline is perfect for you! This is as applicable to small teams as it is big ones, and don’t hesitate to ask your contractor to attend these meetings. Be sure to tune in to this episode to get the best strategy for efficient meetings!
Our 2020 Words of the Year and How They Apply to Your Business
It’s that time of the year again — we’re sharing our favorite words for 2020 and how they relate to your business! This past year, Abagail’s word has been “react”. She worked hard at learning to process her emotions in healthier ways and to not overreact to situations, trying to find that delicate balance between allowing yourself to feel the feelings but also not letting them guide your decision-making.
Emylee, on the other hand, wanted to approach this year with “ease”, knowing that she had many changes ahead, such as moving to a new house and figuring out childcare. What she learned in the process was that she needed to make a decision that worked for her at that moment instead of trying to make long-term, “forever” decisions for every little thing. In this episode, we share our new words for 2020, and they’re good! Why not choose a word of your own (and share it with us over on Instagram) to guide you through the year; a word that summarizes the mindset you would like to adopt and take into the new year? Be sure to join our conversation to learn the whats, whys, and hows!
How to Get Unstuck if You're a Perfectionist or an Overachiever
Our whole mission is to help you transform your passion into a full-time business that provides you with a sustainable income, while also giving you the freedom to make your own rules. But becoming a creative entrepreneur comes with its own obstacles, and today we talk about the three-level model that we use to help our audience better understand business and where they are at in the process. The first tier of the model has you stuck in the idea phase, which often involves redesigning your brand, changing your website and trying to get all the cosmetic aspects perfect. The problem is, however, that you never move on to the implementation stage.
When you are on the second level, you have started implementing your ideas and have made a few sales, but here you might also get trapped. There is a temptation to try several ideas at once and you come up with many tools and programs to help you grow. But the truth is, if you want to get to that third level, you need to simplify by choosing to focus on only one or two things, and then to carefully measure their results. Remember to sign up for our upcoming webinar where you’ll learn a whole lot more, including our business philosophy, the most common mistakes creative entrepreneurs are making and how to get past yourself!
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Ever wondered what it really takes to build a multimillion-dollar digital product business? In this episode, I pull back the curtain to give you a transparent look at the strategies, hard-earned lessons, and yes, even mistakes that took me from running a small marketing agency to generating over $3.3 million in digital product sales. If you're ready to get paid to build a list full of qualified leads and create scalable offers that serve your audience, this episode is for you!