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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.

top 10 business podcast | 4 Million+ downloads | 750+ episodes

Meet Your Host

Semi-ranty business strategies for successful small business owners.

Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.

I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.

I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.

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8 New AI Websites We're Trying

In the past 30 days, more than 2,000 new AI tools have been released. There is no doubt about it; AI is going to have a major impact on how we work, how we ask questions, and how we search for information. No industry will go untouched by this technology and significant changes have already begun to take place. This causes fear in some people, excitement in others, and often a combination of both!

A few months ago, we had a conversation on the podcast about AI, but because of how much everything has progressed, we decided to have another one. While we don’t know what the future will look like, we know it will look very different from the present! Join us today as we discuss eight new AI websites that can help you optimize your business processes and add value to your life.

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The 4 Things a Service Provider Must Get Right: Part Three Design Your Systems for Structure

Welcome back to part three of our series on the four things every service provider must get right. In today’s installment, we’ll be delving into one of our favorite topics here at Boss Project: designing your systems for structure.

Most of our clients deliver a service that requires their clients' contribution. This means they usually need input from clients before they can take the next step in their process. Unfortunately, they often aren’t able to systematize a process because they’re spending most of their time and energy chasing people down all the time! In today’s episode we delve into how to create systems that support you, the impact it will have on your operations, and why it’s all about spending more time with your clients, not less!

We want to help you align the goals and values of your business with the systems you put in place. Our approach is all about how to create structure while taking into account the messiness of life, clients, and running a service-based business. Tune in today as we break down how to design your systems for structure and serve your clients to the best of your ability!

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Creating Systems and Project Management Tools that Work for the Way YOU Work with Braden Drake

While it doesn't take much talent to have a creative hobby, it takes skill, practice, and, most importantly, systems to monetize your creative passion and turn it into a career. By working with creatives, today’s guest is able to use his skill in law and tax while also vicariously working in the creative industry through all of you amazing ‘creativepreneurs’. Braden Drake is your gay best friend who also happens to be an attorney and tax pro, but aren't talking about the boring (but necessary) legal stuff today! For that, you need to head over to Braden’s podcast, Unf*ck Your Biz. Today, we are talking about creating systems, standard operating procedures, and processes that work the way YOU want to work in your business!

This is a roundtable-style discussion about how our individual personalities impact the way we organize our to-dos and develop our SOPs, as well as how you can create systems that will actually benefit your business rather than wasting your valuable time as CEO. We also touch on the Profit First methodology and how it ties into getting “your legal and tax shit legit,” as Braden says. Tuning in, you’ll learn about the three things you need to consider when creating standard operating procedures for your business, how to create processes that work for your personality type, and the system Braden suggests to stay legal and compliant, plus a whole lot more!

Make sure not to miss this informal and informative conversation full of practical tips with your new best friend, Braden Drake.

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Automating and Simplifying Your Business Using Dubsado Workflows with Krystal Clark

When we say that today’s episode is going to rock your world, we’re not even joking! If you have a client-based business and use Dubsado, maybe you have wanted to set up workflows, but been so overwhelmed that you haven’t started, then stop what you're doing and listen to this show with a notebook because Krystal Clark literally breaks down every step! From lead capture to onboarding to delivering to offboarding, she leaves no stone unturned. Krystal even goes so far as to give us five hacks on how she’s using Dubsado differently than what we have heard before!

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Selling High Four-Figure Packages Utilizing Dubsado with Tiffany Tolliver

Today on the show we have Tiffany Tolliver, the owner of the Emma Rose Agency. Tiffany is a rebrand and relaunch strategist who specializes in income-generating web design for service-based womenpreneurs. While she stays in her lane with graphic and web design, her mission is rooted in creating income-generating services, helping her clients get $300,000-launches. We talk about how she is able to create this high-end experience using our favorite software,Dubsado, and get into the features of Dubsado she relies on to land high-paying clients. Tuning in for this episode, listeners will learn more about the frustration that led up to Tiffany getting Dubsado, what has changed in her business, and how she incorporates the platform in every step of her client onboarding process.

Tiffany also talks about what optimizing your systems can mean for your stress levels and business, why you shouldn’t shy away from making such investments, and about being realistic in your expectations of an ROI. Tiffany walks us through her approach to sales calls, why she believes face-to-face engagements are crucial for landing high-paying clients, and wraps up the interview by giving other strategies for taking a client from interested to sold out!

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Increasing Client Conversions and Offloading Admin Tasks Using Dubsado with Colin Tierney

On the show today, we have brand designer Colin Tierney joining us. He owns and runs Tierney Studio where he has grown his branding and started a whole new business before the pandemic hit, which we will get into today. Talking to Colin, we give you another perspective on a Dubsado customer’s experience and how they have used the software and CRM to perfect their client process, land deals faster, offload projects, and more.

As a fellow designer, Abagail wishes she knew about Dubsado when she was still in the design business since their software takes the client management side of things off your hands to free you up for doing the design work. There are just too many benefits of signing up for Dubsado, as you will hear from Emylee, Abagail, and Colin. If you’ve had questions about the capabilities of Dubsado or have thought about getting started with the platform, this episode will give you a really good peek behind the curtain. Remember, as a listener of the podcast, you can also get Dubsado for 50% off your first month or first year!

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Simplifying Workflows and Automating Your Business Using Dubsado with Krystal Clark

When we say that today’s episode is going to rock your world, we’re not even joking! If you have a client-based business and use Dubsado, maybe you have wanted to set up workflows, but been so overwhelmed that you haven’t started, then stop what you're doing and listen to this show with a notebook because Krystal Clark literally breaks down every step! From lead capture to onboarding to delivering to offboarding, she leaves no stone unturned. Krystal even goes so far as to give us five hacks on how she’s using Dubsado differently than what we have heard before!

Read More
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The One Thing Your Business Needs to Do Every Week

Today we get to talk about one of our favorite things — meetings the Traction way! While most people hate meetings, we are going to share a few things that might change your mind. Meetings are notorious for consuming a lot of time, often with little real progress, but we will present you with an outline that will make every meeting you have from here on out a super productive, efficient one. We’ve spoken about the book Traction many times, but we want to remind you once more to go read it because this is where this outline and our guidelines around meetings come from. 

Sometimes a meeting is not necessary and a Slack message or quick update will suffice, but other times having a meeting makes sense, and therefore it’s important to know how to approach them. Having a weekly meeting keeps all parties fully informed on decisions made, as it can be easy to think everybody is in the loop when they’re not. If you are someone who has little patience for inefficiency and is always looking for the quickest, most productive ways to communicate and do things, this outline is perfect for you! This is as applicable to small teams as it is big ones, and don’t hesitate to ask your contractor to attend these meetings. Be sure to tune in to this episode to get the best strategy for efficient meetings!  

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learn more about the incubator

You’ve created a pretty dang epic business up until this point. You’re consistently booked out (and probs ignoring leads) because you are the expert at what you do. But you’re overwhelmed and getting closer and closer to that b-word* every day. How about we work together to increase your capacity without sacrificing everything else in the process?

*Burnout. Yeah, we said it.