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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.
top 10 business podcast | 4 Million+ downloads | 750+ episodes
Meet Your Host
Semi-ranty business strategies for successful small business owners.
Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.
I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.
I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.
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The Importance of Quality Control and Playing to Your Strengths With Jared Pumphrey
This week, we have a very exciting episode with Emylee, Abagail, and Abagail’s partner, Jared Pumphrey, who joined the team earlier this year as Boss Project’s Marketing Manager! Join us as we dive into what Jared’s role entails, how it has impacted our business, and how he has no idea how we managed before we had someone dedicated to running the day-to-day operations. Tuning in, you’ll also find out how to set boundaries for a healthy marriage when going into business with your spouse, as well as what Jared and Abagail love about working together.
Jared unpacks the importance of having an internal system for quality control and why, if you're the last person who did something to a document, you can't verify that it's perfect. Later, we reflect on how a team can thrive when they are allowed to play to their strengths, what that entails, and how you can go about helping them operate in their zone of genius.
How High Earning Service Providers Manage Their Clients
It has come to our attention that there seems to be a widely held belief that high-earning service providers already know exactly what they’re doing. The perception is that everything is running super smoothly and that they are acutely aware of exactly what they need to be doing at all times. That they are solely focused on their zone of genius and that they've made no changes to the backend of how they run things. This is most definitely not the case.
Creating Systems and Project Management Tools that Work for the Way YOU Work with Braden Drake
While it doesn't take much talent to have a creative hobby, it takes skill, practice, and, most importantly, systems to monetize your creative passion and turn it into a career. By working with creatives, today’s guest is able to use his skill in law and tax while also vicariously working in the creative industry through all of you amazing ‘creativepreneurs’. Braden Drake is your gay best friend who also happens to be an attorney and tax pro, but aren't talking about the boring (but necessary) legal stuff today! For that, you need to head over to Braden’s podcast, Unf*ck Your Biz. Today, we are talking about creating systems, standard operating procedures, and processes that work the way YOU want to work in your business!
This is a roundtable-style discussion about how our individual personalities impact the way we organize our to-dos and develop our SOPs, as well as how you can create systems that will actually benefit your business rather than wasting your valuable time as CEO. We also touch on the Profit First methodology and how it ties into getting “your legal and tax shit legit,” as Braden says. Tuning in, you’ll learn about the three things you need to consider when creating standard operating procedures for your business, how to create processes that work for your personality type, and the system Braden suggests to stay legal and compliant, plus a whole lot more!
Make sure not to miss this informal and informative conversation full of practical tips with your new best friend, Braden Drake.
Data, Analytics and Making Decisions with Alignment in Mind with Pri Kruijen of Brilliantly Visible
Today on the podcast, we have Pri. She’s an award-winning SEO strategist, Google Analytics expert, and Founder of Brilliantly Visible. Pri is based in London, and her work is frequently shared as an example of best practices in action at industry events in the UK. With her signature PROPS method, Pri helps people build out datasets and create simple, automated metric dashboards that help them answer some of the most important questions they have in their business: what are my results, and how am I getting them? Those are two really helpful things to be mindful of in your business when you are growing from a data and analytically-driven place, but also in a place that’s in alignment with how you want to run your business and the decisions that you want to be making. If you have been avoiding looking at your data to see if you are actually getting the results you want, or if you are feeling overwhelmed about how to make decisions based on the results you are getting, this is the show for you! You will walk away with so many tips on how to make smart, intentional decisions in your business.
Automating and Simplifying Your Business Using Dubsado Workflows with Krystal Clark
When we say that today’s episode is going to rock your world, we’re not even joking! If you have a client-based business and use Dubsado, maybe you have wanted to set up workflows, but been so overwhelmed that you haven’t started, then stop what you're doing and listen to this show with a notebook because Krystal Clark literally breaks down every step! From lead capture to onboarding to delivering to offboarding, she leaves no stone unturned. Krystal even goes so far as to give us five hacks on how she’s using Dubsado differently than what we have heard before!
Creating a Premium High-Touch Experience Utilizing Dubsado with Cami Monet
Today on the podcast we have Cami Monet, a watercolor artist, and custom wedding stationer. She is all about paper goods with purpose and personality. Camille Monet operates under two branches where she has custom wedding clients and does all their custom stationery. Her product line is also available for both retail and wholesale. When she isn’t doing all of these things, she also has a podcast with a friend, where they share ways to make business strategy a piece of cake for paper people.
In this episode, we’re talking a little bit about processes, using Dubsado, and all about how to create a high-touch premium service with your clients. This is for anyone who wants to dip their toe into charging premium prices this year, and for those who are already offering premium services. This episode will also give you some good ideas on how to be high-touch without having to be in the process every time. Camille shares details about her speedy process on getting clients in the door and paying. The customization and personality aspect of her process is unlike any other that we have heard of, so we know you guys are going to get some really good takeaways today. Let’s get going!
Do This One Thing in Your Business Every Week
Today we get to talk about one of our favorite things — meetings the Traction way! While most people hate meetings, we are going to share a few things that might change your mind. Meetings are notorious for consuming a lot of time, often with little real progress, but we will present you with an outline that will make your every meeting from here on out a super productive, efficient one. We’ve spoken about the book Traction many times, but we want to remind you once more to go read it because this is where this outline and our guidelines around meetings come from.
Sometimes a meeting is not necessary and a Slack message or quick update will suffice, but other times having a meeting makes sense, and therefore it’s important to know how to approach them. Having a weekly meeting keeps all parties fully informed on decisions that were made, as it can be easy to think that everybody is in the loop when they’re not. If you are someone who has little patience for inefficiency and is always looking for the quickest, most productive ways to communicate and do things, this outline is perfect for you! This is as applicable to small teams as it is big ones, and don’t hesitate to ask your contractor to attend these meetings. Be sure to tune in to this episode to get the best strategy for efficient meetings!
Why Boring, Stable, and Consistent is Our 2021 Motto
Are you ready to plan the year ahead? It might be easier to do when you’ve had a great 2020 but, even then, you can plan to stick to the plan! We know we just want more of what we had but we are also keen to try new things too. In 2020, we found the sweet spot of being consistent and boring and realized that they are our middle names. We embrace them, we love them, and this is where we flourish and feel comfortable. While it’s not flashy or sexy and it doesn’t do dances on TikTok, we are 100% okay with that!
Not all of us dream of making seven figures. For some of us, our businesses are perfect the way they are when they work for us instead of us working for them. In other words, while you might not roll in the dough, if you are satisfied with what your business brings in and it supports you to the extent that it suits your lifestyle, who cares about the rest? It is worth remembering that you risk much more when you try to grow and scale your business aggressively, and many have closed their doors after pursuing exponential growth instead of keeping to the stable and consistent things. We would like to be around, no matter what happens in the world, and we believe that we can do that by doing more of the same-old same-old. This strategy will not get us on Oprah’s couch or anything spectacular like that, and we don’t have $10 million growth plans, but tune in to hear how we are planning to bring boring, stable, and consistent back!
How to Reorganize Roles and Responsibilities in Your Team to Prep for Hiring
In today’s episode, we are going to talk a bit about reorganization and what it looks like to really get clear on the roles and responsibilities of your team members inside your business. We will talk about how you might do this as a way to clean up and get your head straight before you go through a hiring process.
We have probably made every mistake in the book when it comes to hiring and have learned a lot over the last few years as we have expanded our team. We have come from every end of the spectrum when it comes to hiring a team – having a big team, a small team, no team, contractors, and everything in between!
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Tune in to learn about the massive discounts we’ll be having for the Co-Op and our Digital Jumpstart Program, all through November until the 2nd of December. Whether you’re a total newcomer or you’ve done these programs before, there is something for everyone. You’ll also reap greater rewards if you lock in these discounts early, so the sooner you commit to this deal, the more you’ll be saving. This is so much more than just a sale; it’s your opportunity to step in 2025 with momentum and commit to your business growth for the long haul.