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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.
top 10 business podcast | 4 Million+ downloads | 750+ episodes
Meet Your Host
Semi-ranty business strategies for successful small business owners.
Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.
I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.
I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.
Our Best Hits
Our Favorite Tools
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The Creative Template Shop is loaded with every template your business needs to succeed. Get started by downloading your next Client Proposal, our member-favorite Services and Pricing Guide, social media templates, or Dubsado forms—just to name a few! You can purchase templates one-off, or get the best deal on all the templates by becoming a shop member!
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This is the #1 tool that we recommend to all our service provider clients. Dubsado is a business management solution designed to cut out the busywork. Build relationships, schedule appointments, and create workflows to streamline your projects from start to finish. Onboard clients, set up automations, send contracts, accept payments and more with this robust system.
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If you’d rather not be spending hours on end learning design skills and new programs just to make some graphics for your biz - definitely check out Canva. Even as professionally trained designers, we made the switch years ago simply with how easy Canva is to use. Save your brand kit, unlock magic resize, get unlimited storage, download designs with transparent backgrounds and more with Pro!
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If you’re looking for an email service provider made with creatives in mind that is simple and intuitive, look no further than Flodesk. We got tired of email formatting being a coding how-to and let’s not talk about the monthly cost. Flodesk’s drag and drop features make formatting emails a breeze, plus it’s one set price no matter if your list is 1,000 subscribers or 100,000. Try it out today!
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No website? No problem. If simplicity is key for your business, we suggest utilizing Leadpages as your landing page, sales page, opt-in page and more. It’s drag-and-drop design makes it easy for beginners to design something on brand + quick so you can get your business out there ASAP.
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A visual-first planning tool for social media. Use it for Facebook, Instagram, or TikTok. Plan, Schedule and Post with this all-in-one software. Stay up to date with hashtags and trends so you can analyze and optimize your strategy. Manage a linkin.bio within Later to direct your audience to the places that really matter —your website or checkout links.
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Communication is the secret sauce to successful high-touch client experiences. Simple Texting allows you to fire one-off messages, a series of messages in an automation, tag clients and more. Back up your regular email communication with text messages to create a wholistic experience.
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Host digital products, courses, coaching, memberships, and more on Teachable’s all-in-one platform. Their no-code platform is perfect for businesses who want to create real impact. We've used Teachable to sell millions of dollars in digital products & courses. It has allowed us to work with more than 30,607+ students, ensuring a quality experience and better results for our clients.
We may receive commissions when you click our links and make purchases. However, this does not impact our reviews or comparisons.
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Listener Love
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My Favorite Podcast!
Not only is their show super entertaining, it is packed FULL of amazing content and learnings that I have tried with success. PLUS their authentic and real interactions in instagram DMs really proved to me that they truly care and are here to help and support in this noisy world of people hustling to get your attention. I can’t recommend this show enough!
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Great Insights
Invaluable information on starting a business, building a brand, etc. They are relatable and easy to listen too. There’s no useless fluff or bragging, just full to the brim with good info. Listen to be inspired!
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Thank you for your realness!
As a perfectionist who always “shoulds” on myself, I want to THANK YOU for the practical business advice and for keeping it real! After listening to an episode, I feel ready to tackle the next step... instead of feeling completely overwhelmed. Thank you both for your honesty. It helps me set better goals, reflect more truthfully, and actually get stuff done!
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Real guidance and conversations
Abagail and Emylee keep it real. I love their focus on helping creative entrepreneurs to build a soul-fulfilling and profitable business. We don’t get that kind of guidance in university or from our parents (at least, I didn’t!) and it’s invaluable. The conversations these two hosting about empowering women and shifting the conversation in the entrepreneur community are so important.
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Entertaining, insightful, and actionable! 🔥
Whether you’re well established as an entrepreneur, or just getting started carving out a profitable niche that’s ready to grow—this is a must-listen podcast for you! Abagail and Emylee do an incredible job leading conversations that cover a huge breath of topics related to the ins and outs of building a thriving business - and life you can be proud of - with leaders who’ve actually experienced success themselves.
5 Ways to Build Trust in Your Growing Team
A lot of our clients are currently in a space where they are wanting to add to their team but have concerns over how to make the right choices while maintaining the character and values of their company. We’ve recently expanded our team, and while it has come with some lessons, it has been an incredibly rewarding experience for our company and our team! In today’s episode, we unpack the five biggest barriers to trust, as outlined in an article by Fast Company called 5 Barriers To Break in Order To Build Trust Between Coworkers. We discuss the rules that all high-trust companies follow to ensure employees feel secure and confident in their work environment.
12 Questions to Ask Your Current or Future Bookkeeper to Make Sure You're a Good Fit
We talk so often about financial literacy and creating sustainable businesses online that we’ve had a handful of clients ask us questions about bookkeeping. Based on all of the questions that come in, there are some things we want to share with our listeners about how to make sure that you have a bookkeeper that’s really well suited to you. Whether you’re interviewing someone for the first time or looking to get the most out of your existing relationship, this episode is for you.
Group Coaching vs. 1:1 Coaching vs. Done-For-You Service: Which is Right for Your Business?
Something we feel is getting a little bit confused in the realm of being a service provider consultant, learning from other people, hiring contractors, having employees, and serving clients, is the question of how we serve said clients, how we learn, and how we get work done in our own business. The conversation around working one-on-one with people, using done-for-you services, and learning in different aspects by buying books, hiring a coach, or being in a group coaching program, all start to get a little muddy when we’re also service providers in that very business.
We want to clear this up and provide some perspectives and clarification on the buckets we see us providing, our clients providing, our clients hiring for, and really how things can be structured to have purpose within these different containers. Today, specifically, we’re talking about what the heck group coaching is and when it’s actually beneficial, versus one-on-one coaching and done-for-you services, both as a provider and the consumer.
Introducing the Freedom Era: The Must-Attend Event for Industry Experts and Consultants
If you follow us on social media you may be aware that we have just announced our first virtual conference! While the conference will no doubt share some similarities with our online summits, we anticipate that previous attendees will be shocked by how incredibly different this experience truly is. One of the developments that we are most excited about is the fact the entire event will be live, giving us the scope to connect with attendees in real-time! We are also deeply aware that our participants are incredibly busy which is why we’re so proud that the entire conference will take place over the course of one day within four sessions!
You’re Overpaying Your Staff: Here Are The Consequences
This is the second hottest take of a conversation we’ve ever had publicly! We are so passionate about this topic, and we really want to pass on this valuable information to you because we deeply care about you and your team! When the mistakes that we are going to talk about today are made, we know that it’s coming from the best of places, but because the future of your company is at stake, and because we care about that, we really hope you’re going to listen to this episode!
The fact of the matter is that you are most likely drastically overpaying your staff. We so often see owners hardly taking a salary for themselves, but then paying their staff six figure salaries. We also see people hiring super cheap labor. There is so much wrong with both of these phenomenons, but the good news is that there is another option!
Why You Should Never Hire You 2.0
Today we are going to be sharing some thoughts and some hot takes about hiring! There are so many people out there saying all sorts of things that make our insides squirm, and we don’t want you to waste your time and effort on strategies that definitely do not work. We also got sucked into the sexiness of the idea of hiring duplicates of ourselves, so we speak from firsthand experience when we tell you that this is a BIG mistake!
When people get to the point where they know they need to bring on someone else, it’s usually because of one of two main reasons; either that they need to hire for a very specific role for their company, or they’re burning the candle at both ends and therefore if they hire “another me” they’ll be able to get twice as much work done, but if you keep listening you’ll understand why you should never hire another you!
What You Call Yourself Matters: If You're a Creative Small Business Serving B2B You're Missing This Shift
There’s a problem that we’re seeing in this space and it’s causing people to miss massive opportunities! You’re losing out on revenue and you’re losing out on tapping into familiar industry terms, and so much of this can be solved by simply re-labeling who you are to become well-known to the rest of the world. For years, small business owners, especially those in the creative space, have continued to label themselves as such. “I’m a small business owner”, “I run a small creative business”, “I’m a creative entrepreneur”, we’ve seen these terms run rampant.
But the thing that is missing right now in this space is that you are not utilizing terms that the rest of the world recognizes and already uses and, because of that, you’re missing out on business. If you have previously identified as a creative small business owner, especially those of you who are running a B2B service-based business helping other small businesses, we have an uplevel for you. We can change the game!
Driving Your Team Forward with a CEO Workcation
When we first decided to take a workcation, there was no way of knowing just how beneficial it would be. We have always added in times to do planning sessions and pin down what we want, but what we have learned is that creating a dedicated time to make sure it happens is so, so important. The only way for our business to move forward in the past was for us to hop on the phone with one another, and brainstorm ideas. But as our roles have shifted, this hasn’t happened as often. That’s why we’ve carved out CEO time on our to-do list, to help us have the correct focus.
We’ve all spent so many years working for businesses that are not structured well, not managed well, and that took all the lessons we didn’t like and implemented them in the workplace. This is the extreme opposite of many of our efforts to create flexible environments that take into account all of our humanity. But what we’ve found is that the answer lies somewhere in the middle. Not having boundaries or expectations doesn’t help anyone either!
To us, knowing that we had the time to think and brainstorm without boundaries, but also adding boundaries to make the follow-through inevitable, was everything! It’s so important to add enough momentum to make sure that you achieve what you’re hoping to achieve. When you take incremental steps, it doesn’t feel like you’re eating the whole pie at once! Our main takeaways from the experience were that there’s a difference between the conversations that are had within leadership and team meetings, and within the room where it’s just you and your business partner. It’s so important that this happens periodically for the good of the business. That’s the high-level stuff that moves everything forward. If you’re not ahead of your people, they’re not going to know where to go.
January 2022 Recap: The BIG Shift, Our Team of Ten & What's About to Disrupt the Service Industry
We’ve had a very special kick-off to 2022. Not only is our company expanding, but we are also making big shifts in our business and how we lead our teams. While hiring new team members has its challenges, it’s still been an incredibly exciting time. With our shift from contractors to full and part-time employees, we have had an unprecedented opportunity to intentionally build our team culture and empower our employees with a transfer of leadership to various departments!
Our growth as a company has also brought about a change in business needs, particularly when it comes to productivity and organizational systems. Tuning in you’ll learn about the new organizational system we’ve been working on and how it will elevate your offerings. If you’re a fan of what our previous offering Trello for Business brought to the industry, you’ll love what we have in store for you! To learn more about how we’ve been leveling up our leadership skills, as well as exclusive insights into our new offering, make sure you tune in today!
Slowing Down to Speed Up: The Mindset & Boundaries Required for Growth, Plus Your Opportunity to Work with Us
With all the conversations we’ve been having about learning, scaling, and unlocking new strategies for your business, people have started to worry about how they are going to find the time to add something else to their plate. You may really feel that learning something new will be beneficial to your business, but the thought of doing that when you’re already overwhelmed can be extremely daunting.
But the thing is, it’s mentally taxing to be a human in the world right now, and learning strategies that will help you better manage the hustle and grind that you’re on is one of the best ways to grow! If you’re feeling overwhelmed, this episode is for you, because we’re going to provide you with some mindset and business benchmarks to help you gain some clarity on what you should be focusing on right now!
Your New Sales Pitch with Aandra Bohlen
Today we welcome Aandra Bohlen, sales guru, inspiring friend, and all-round badass! She is here to demystify the stigmas around selling and the ways it is being taught. Her work is centered on developing and teaching entrepreneurs how to create an amazing enrollment experience that leads to higher conversion rates. She is an expert on sales calls and mentality and if you did not get the point already, she has it going on! We are going to talk about getting your mindset right and some real techniques for conversion so you are not going to want to miss this, we promise!
Aandra has almost 30 years of experience in sales and we are so lucky to get to throw a bunch of questions at her, things we know you would love to have answered. We discuss getting past money-mentality blocks, perfecting your pitch and how to translate sales onto social media and your content creation process. Aandra has a bunch of great reframes of the sales thought process and we promise that this conversation is going to help do better and think better about your sales game. We also have a great activity that we really want you to do, so stay tuned for that!
January 2021 Profit Report: Hiring and Investing While Maintaining a High Profit Margin
It's 2021, and we are diving into our profit reports. If you are new to this segment of the show, we really like to dive deep into what it takes to run an online business while avoiding comparison and not having to question your every move. So, instead of sharing dollars and cents, we share percentages, and we share strategies. We also dive into sharing behind-the-scenes thoughts and actions so you can see what makes sense for you without having to worry about whether you are in the right place and questioning where you’re at.
We have a good accompanying episode to this one, where we break down the strategies we are trying to tackle for this quarter, and more specifically, we break down the accompanying expenses to those strategies. So if you want to hear more about them, definitely listen to that episode too. Now, without further ado, let’s dive into today’s profit report.
Pivoting From In-Person Services to Online Courses and a Membership with Melissa Fryer of Build a Better Bakery
Today on the podcast we have Melissa Fryer. She is a creative artist, who has been in the professional baking industry for sixteen years and she noticed that people needed to find out more information about building their own baking business. But this was not until after she moved to the middle of the desert, had to leave another business behind, and start all over again with the help of Strategy Academy. Melissa is one of our rockstar, OG Strategy Academy students who has truly taken the program to a T of how it was designed. We brought her on to not only get a peek behind the curtain of her business but to follow along with her thought processes and different strategies that she implemented in her business with how she was learning and what she was learning from the program.
You’ll get a good glimpse today behind Melissa’s business that has succeeded and continues to thrive. She has taken pivots and made different decisions and tweaks based on not only what she is learning from our program but by knowing her audience and herself as her life has changed. This is exactly what we designed the program for – your life and not the other way round. So we are going to talk about the Strategy Academy a lot today but you are also going to get so many good tips about memberships, monetizing a Facebook group, how to grow an email list, and how to identify your offer depending on your lifestyle. Learn more about Strategy Academy here.
Our Master SEO, Affiliate Program and Social Media Plan for Massive Growth in 2021
Okay, we are finally here for the episode we have said we were going to give you. Today we are going to share a sneak peek behind the scenes of what we are doing and what we are focussing on for Q1, including not just big projects, but also some exciting shifts we’ve had in our team! If you have been following us for any length of time, you know we do a big planning dream-dump and break down our quarters into these “sexy chunks,” as we refer to them.
Historically speaking, Q1 has always been a time for us to reevaluate and to really clean up and optimize our existing systems. That’s worked for us because, in terms of outside obligations, we are home the most in Q1. We also have the least going on with others in our business and we can really focus on what’s going on internally. It’s a great time to hole in and not go anywhere, especially because it’s the worst part of winter. So when we have no choice but to be cooped up inside, we use it as an opportunity to perfect everything for the rest of their year so that when spring blooms, we can come out of our shells ready and prepared. Join us today and get the three-step blueprint to our 2021 Q1 masterplan.
Why Your Business Needs a Brand Strategy with Rachel Green
On the Strategy Hour Podcast today, we are joined by the wonderful and amazing Rachel Green! She is one of the first people we connected with when we were starting out in the online business world and she has been in business for the last seven years, helping hundreds of businesses grow and succeed. As a brand strategist, designer and educator, Rachel has generated over 5 million dollars in sales for her clients and her focus on empowering female business owners is truly inspiring!
In this episode, we are breaking down what a brand strategy is, why it is important to start there and the questions that you need to ask when figuring this all out. Rachel offers some great thoughts to work through in order to help you make sure your story and brand are pushing you forward. She is all about progression, not just pretty branding and logos! We really respect Rachel's perspective on the strategic part of branding and we know you will all find it very useful. So buckle up and let's get into some strategy!
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What if achieving unstoppable success meant facing the inner struggles you’ve been avoiding? Today, I’m joined by Amira Alvarez, Founder and CEO of The Unstoppable Woman and host of The Unstoppable Woman Podcast. Known for her extraordinary achievement of increasing her income fivefold in just one year and building a multi-million-dollar company, Amira is an inspiring entrepreneur and coach dedicated to helping high-achieving women unlock even greater financial success and fulfillment.