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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.

top 10 business podcast | 4 Million+ downloads | 750+ episodes

Meet Your Host

Semi-ranty business strategies for successful small business owners.

Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.

I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.

I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.

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How a Partnership Can Make Your Business Go Down in Flames

We’ve been asked countless times about our business partnership and our take on whether we feel that partnership is a good route. We’ve been in a partnership from the get-go, and clients are often curious as to how we manage communication and generally maintain a healthy working relationship. In this episode, we tackle the cons of partnership: why you should never get into one and why, and the next episode will explore the pros. Naturally, there are potential issues that can arise and cause tension in a partnership, and today we identify what to look out for if you’re considering partnering up with someone. You’ll discover a few of the, dare we say, many drawbacks of partnership, the requirements for maintaining a successful partnership, and the principal cause of partnerships (and subsequently, businesses) going down in flames!

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The Hiring Strategy We Suggest for the 2023 Climate

Today we are talking about hiring in the current economic climate. The biggest layoffs since 2008 are taking place at the moment, and layoffs in the technology industry have actually surpassed those that took place during the Great Recession.

The common trend that we are seeing amongst business owners who have been operating for more than four years is a collective desire to move away from being the “doers” in their business and shift towards a leadership position where they can focus more on strategy and creative direction. This means needing to hire people who can take up the “implementer” type of work. A lot of the work we are doing with our clients is around how to make this pivot as smooth and successful as possible! It’s a challenge, but it’s such an important move to make if you are going to take your business to the next level.

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5 Ways to Build Trust in Your Growing Team

A lot of our clients are currently in a space where they are wanting to add to their team but have concerns over how to make the right choices while maintaining the character and values of their company. We’ve recently expanded our team, and while it has come with some lessons, it has been an incredibly rewarding experience for our company and our team! In today’s episode, we unpack the five biggest barriers to trust, as outlined in an article by Fast Company called 5 Barriers To Break in Order To Build Trust Between Coworkers. We discuss the rules that all high-trust companies follow to ensure employees feel secure and confident in their work environment.

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12 Questions to Ask Your Current or Future Bookkeeper to Make Sure You're a Good Fit

We talk so often about financial literacy and creating sustainable businesses online that we’ve had a handful of clients ask us questions about bookkeeping. Based on all of the questions that come in, there are some things we want to share with our listeners about how to make sure that you have a bookkeeper that’s really well suited to you. Whether you’re interviewing someone for the first time or looking to get the most out of your existing relationship, this episode is for you.

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You’re Overpaying Your Staff: Here Are The Consequences

This is the second hottest take of a conversation we’ve ever had publicly! We are so passionate about this topic, and we really want to pass on this valuable information to you because we deeply care about you and your team! When the mistakes that we are going to talk about today are made, we know that it’s coming from the best of places, but because the future of your company is at stake, and because we care about that, we really hope you’re going to listen to this episode!

The fact of the matter is that you are most likely drastically overpaying your staff. We so often see owners hardly taking a salary for themselves, but then paying their staff six figure salaries. We also see people hiring super cheap labor. There is so much wrong with both of these phenomenons, but the good news is that there is another option!

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Why You Should Never Hire You 2.0

Today we are going to be sharing some thoughts and some hot takes about hiring! There are so many people out there saying all sorts of things that make our insides squirm, and we don’t want you to waste your time and effort on strategies that definitely do not work. We also got sucked into the sexiness of the idea of hiring duplicates of ourselves, so we speak from firsthand experience when we tell you that this is a BIG mistake!

When people get to the point where they know they need to bring on someone else, it’s usually because of one of two main reasons; either that they need to hire for a very specific role for their company, or they’re burning the candle at both ends and therefore if they hire “another me” they’ll be able to get twice as much work done, but if you keep listening you’ll understand why you should never hire another you!

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Driving Your Team Forward with a CEO Workcation

When we first decided to take a workcation, there was no way of knowing just how beneficial it would be. We have always added in times to do planning sessions and pin down what we want, but what we have learned is that creating a dedicated time to make sure it happens is so, so important. The only way for our business to move forward in the past was for us to hop on the phone with one another, and brainstorm ideas. But as our roles have shifted, this hasn’t happened as often. That’s why we’ve carved out CEO time on our to-do list, to help us have the correct focus.

We’ve all spent so many years working for businesses that are not structured well, not managed well, and that took all the lessons we didn’t like and implemented them in the workplace. This is the extreme opposite of many of our efforts to create flexible environments that take into account all of our humanity. But what we’ve found is that the answer lies somewhere in the middle. Not having boundaries or expectations doesn’t help anyone either!

To us, knowing that we had the time to think and brainstorm without boundaries, but also adding boundaries to make the follow-through inevitable, was everything! It’s so important to add enough momentum to make sure that you achieve what you’re hoping to achieve. When you take incremental steps, it doesn’t feel like you’re eating the whole pie at once! Our main takeaways from the experience were that there’s a difference between the conversations that are had within leadership and team meetings, and within the room where it’s just you and your business partner. It’s so important that this happens periodically for the good of the business. That’s the high-level stuff that moves everything forward. If you’re not ahead of your people, they’re not going to know where to go.

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January 2022 Recap: The BIG Shift, Our Team of Ten & What's About to Disrupt the Service Industry

We’ve had a very special kick-off to 2022. Not only is our company expanding, but we are also making big shifts in our business and how we lead our teams. While hiring new team members has its challenges, it’s still been an incredibly exciting time. With our shift from contractors to full and part-time employees, we have had an unprecedented opportunity to intentionally build our team culture and empower our employees with a transfer of leadership to various departments!

Our growth as a company has also brought about a change in business needs, particularly when it comes to productivity and organizational systems. Tuning in you’ll learn about the new organizational system we’ve been working on and how it will elevate your offerings. If you’re a fan of what our previous offering Trello for Business brought to the industry, you’ll love what we have in store for you! To learn more about how we’ve been leveling up our leadership skills, as well as exclusive insights into our new offering, make sure you tune in today!

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January 2021 Profit Report: Hiring and Investing While Maintaining a High Profit Margin

It's 2021, and we are diving into our profit reports. If you are new to this segment of the show, we really like to dive deep into what it takes to run an online business while avoiding comparison and not having to question your every move. So, instead of sharing dollars and cents, we share percentages, and we share strategies. We also dive into sharing behind-the-scenes thoughts and actions so you can see what makes sense for you without having to worry about whether you are in the right place and questioning where you’re at.

We have a good accompanying episode to this one, where we break down the strategies we are trying to tackle for this quarter, and more specifically, we break down the accompanying expenses to those strategies. So if you want to hear more about them, definitely listen to that episode too. Now, without further ado, let’s dive into today’s profit report.

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Our Master SEO, Affiliate Program and Social Media Plan for Massive Growth in 2021

Okay, we are finally here for the episode we have said we were going to give you. Today we are going to share a sneak peek behind the scenes of what we are doing and what we are focussing on for Q1, including not just big projects, but also some exciting shifts we’ve had in our team! If you have been following us for any length of time, you know we do a big planning dream-dump and break down our quarters into these “sexy chunks,” as we refer to them.

Historically speaking, Q1 has always been a time for us to reevaluate and to really clean up and optimize our existing systems. That’s worked for us because, in terms of outside obligations, we are home the most in Q1. We also have the least going on with others in our business and we can really focus on what’s going on internally. It’s a great time to hole in and not go anywhere, especially because it’s the worst part of winter. So when we have no choice but to be cooped up inside, we use it as an opportunity to perfect everything for the rest of their year so that when spring blooms, we can come out of our shells ready and prepared. Join us today and get the three-step blueprint to our 2021 Q1 masterplan.

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Running an Intuitive Business and Finding Contentment

Hey friends, so we are putting an introduction on the top of this episode because we had every intention to talk about all of our plans for Q1 and the cool, exciting stuff that we are trying, the people we recently hired, and the strategies we are starting. And then, somehow, we got down a rabbit hole of intuitive business ownership, contentment, our problem with happiness, and everything in between!

So we are going to save our episode about Q1 for another time, and what you are hearing today is slightly different than what you think you might be getting ready to hear! But it is still a really good episode, so stay until the very end. We also have a disclaimer that relates to a lot of what we say today at the very end, so you need to stay till then to hear it!

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Validating Your Offer and Leaning Into Your Role as Founder with Jessica Korthuis of Sohuis

Life as a successful female entrepreneur can be frazzling with all the different responsibilities you have to take on. Sometimes it can be difficult to know which thing to tackle first! Today on the podcast we have Jessica Korthuis, founder of Sohuis, a marketing and branding education resources company that provides on-demand training for early-stage female entrepreneurs. Jessica is a powerhouse brand strategist marketer, and she has worked with brands like Red Bull, TEDxWomen, Girls Who Code, Stanford University, Bloomingdale’s, and Florida Institute of Technology.

In this episode, we are talking about all the differences between small business ownership and entrepreneurship. We cover marketing tips, feeling the need to do everything and be everywhere, and how to prioritize the stuff that is actually working in your business so you can move forward. Joining this discussion, you’ll hear some top tips for validating your product, how to stop being a perfectionist and take action, and the value of being transparent to build audience trust. There is a lot of mindset-related stuff we are tackling today! Jessica is really in tune with female founders, and the different way intuition works when running a business. So, if you’re feeling a little overwhelmed about what is on your plate and what you have to handle, perfect! This episode will definitely provide some clarity for you.

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Why Strangers Support You More Than The People You Actually Know

Oftentimes the people closest to us are the most apprehensive about our business goals and dreams, and this can be isolating. You worry that perhaps you have done the wrong thing as their lack of enthusiasm or support makes you doubt yourself. But have you ever considered that this might be because you going for your dream might remind them that they are stuck? Maybe their skepticism is more about them and how your aspirations make them feel – how it highlights their passivity or the rut they find themselves in. Conversely, it could be your loved ones offer the wrong kind of support or they share their fears around your decisions because they do want you to succeed.

It could be that your spouse is more anxious than you are and that he or she is uncomfortable with you taking risks. As we all know, being an entrepreneur is all about insecurity and unpredictability! In this episode, we share our thoughts about why strangers are often more supportive than our loved ones. We talk about setting boundaries, not giving power to the wrong people, keeping a healthy perspective on the opinions of others, and why it is okay to unfollow people on social media!

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Using Your Dollars to Make a Difference with Bethany Tran of The Root Collective

Welcome back to the podcast all of you wonderful listeners! Today we have a great show in store for you, one that is less about how you make money and more about how you spend it. We know that most of us quite like doing that! Bethany Tran of The Root Collective is here to tell us all about how to spend your money in more positive ways to create a better world around you. She is a problem solver and entrepreneur who started the company to help serve struggling communities through job creation. She actually left a stable job to pursue this work and we applaud her for that. She explains The Root Collective’s business model as well as gives some general ideas and information on wiser ways to spend your bucks!

Essentially, this episode is all about how we as women can spend our money in better ways and make a conscious impact on the economy and communities. Bethany has lots of ideas for how to implement these ideas and changes at a reasonable speed and we are pretty sure that after this episode you are going to want to buy some boots from her shop. You have been warned! She talks branding, community, sustainability, and we ask her why she has the best hair in the world! Here at TCC we really believe women rule the world and we need to step into the role as much as we can!

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How to Go from Collaborating to Business Partners and How it Works as a Team Inside TCC

As a two woman team, we get a lot of questions about how we make a partnership work. We always get asked how we met, how we work as a team inside TCC, and what gave us the idea to make the leap from collaborators to business partners. We know it’s not necessarily super common, but it seems like everyone is always interested in seeing how this works. So we figured we would share some of the actual tools and mindsets that we went through when we barely knew each other at first and started the business, like normal people do of course.

When we first met we were each running our own businesses at the time, yet serving a similar clientele. We quickly learned that we had a lot in common and it was not long before we decided to work together, instead of doing the same things separately. We became really fast friends and we were talking literally every day. We realized that with every sentence that we spoke, it was the exact same dream and hope and goal that the other person had.

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