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If you run a business online, then this is the show for you. Listen in as your host, Abagail Pumphrey delivers semi-ranty business strategies touching on everything from building a profitable offer to scaling sustainably to growing an ethical culture and everything in between.

top 10 business podcast | 4 Million+ downloads | 750+ episodes

Meet Your Host

Semi-ranty business strategies for successful small business owners.

Hey, it’s your host, Abagail Pumphrey. And I’m on a personal mission to help more small business owners become financially free.

I like to nerd out on all things business, marketing, and most definitely the numbers. I’m talking all the lessons learned as I turned a layoff into a 7-figure online business.

I like to share it all and no conversation is off the table. We talk actionable strategies, biz challenges, and all the things life throws your way - grief, anxiety, loss, and resilience are all topics you’ll find here.

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Podcast, Services Guest User Podcast, Services Guest User

Two Big Announcements for 2023

We usually share a free-balling, brain-storming episode around this time of year about what we want the next year to look like. We are so ecstatic (and intimidated) about some of our ideas and we want to document them for you all to hear! This year, we dove into having a hybrid company really heavily but going into 2023, we have to ask ourselves what the right mix is for our team.

We know how stressful it can be to figure out how projects are going to happen and we encourage you to plan for the new year with flexibility. Find the balance between having a plan and being flexible to allow for inevitable changes that you can’t predict. Be prepared that your plan may not happen exactly the way you want it to. Spend your planning time looking at where your leads are coming from and what makes sense for your business based on the leads that you have.

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Podcast, Services Guest User Podcast, Services Guest User

Before You Create a New Offer, Listen to This

There have been a lot of conversations in our incubator coaching lately about what to do when leads are lower. But that’s only part of the conversation. Today, we want to focus on how to know what’s right when you’re considering different ideas to pursue. When we’re in a rut, we tend to think that it’s time to think far outside of the box. Innovation is amazing when you’re in a season to be able to create something new and it makes sense, but when you need a cash injection, or you want to start the year off with a bang, it’s not necessarily the best time to start with something brand new!

What if, instead, you looked for ways to do the same thing, but in a different room? Could you do the same thing through a different lens? At the end of the day, if you already have systems and processes around the thing that you have been delivering, selling, and pricing, it’s so much easier to stay in that lane. Don't reinvent the wheel! While it might sound counterintuitive, we encourage you not to think outside the box, but to spin it in a different direction. It’s the same thing, just from a different viewpoint!

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Podcast, Leadership Guest User Podcast, Leadership Guest User

The Importance of Clearly Defining Your Role as The Founder of Your Business

Today’s episode is all about how to define your role in your company. As we look towards the start of a new year, we always like to comb through the job descriptions of the people on our team, as well as ourselves. What we’ve noticed is that defining the role of founders and CEOs is something that is often overlooked. So, we are intentional about taking the time to get really clear on the things that we need to do versus the things that we want to do so that we can find a healthy balance between the two!

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

9 Operational Changes, Tweaks, and Eliminations Team Boss Project Will See in 2023

As we look ahead to the new year, we’re evaluating what we want to take forward with us, what we’ll discontinue in the new year, and what we’d like to tentatively start investigating. Here at Boss Project, we’ve been in the throes of planning for 2023 and have settled on some decisions which we share with you in this episode! Tune in to find out what we’re carrying forward with us and why, what we’ve decided to drop, and three potential additions that we’re contemplating bringing into the mix.

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Podcast, Leadership Guest User Podcast, Leadership Guest User

How to Encourage Your Team to Be Problem Solvers

If you dream of having a team full of problem solvers, you’ve come to the right place. In the previous episode, we talked about the four types of problem solvers that your team needs. In this episode, we investigate how to encourage your employees to be problem solvers in the first place. Efficiency is championed in the workplace, and the number one thing to get in the way of it is the brake of identifying and solving problems. For this reason, there is often a lot of resistance to turning the focus onto innovation. Yes, it takes time, but it’s worth it! Tune in to hear our advice on creating space for innovation and incentivizing problem-solving. We leave you with seven practical ways to promote a culture of creativity and innovation within your team!

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

The 4 Types of Problem Solvers Your Team Needs

We recently came across an article about the types of problem solvers (or innovators) that exist within a business. In this episode, we are going to be sharing a breakdown of this article. The idea is to encourage you, as a leader, to look at your team and determine whether it is diverse enough in terms of the perspectives and roles as well as whether it is cognitively diverse enough. This is such an important conversation because there are certain things that will be innately easy for some people and much harder for others and when you understand the dynamics of your team, everyone can help each other out. For anyone looking to grow their team in the coming year, this episode is for you!

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Podcast, Leadership Guest User Podcast, Leadership Guest User

How to Grow Your Business Through Hiring Well with The Founder of Hello Savvy Abbey Ashley

Do you find hiring daunting? Do you want to find the right people that will grow your business but don't know how? Then this episode is for you! It’s been a minute since we’ve had a guest on the Strategy HourPodcast, but we absolutely had to bring our friend Abbey Ashley on so that you can hear more of what she's got going on with hiring, and get some tips from a multi million dollar CEO on how she has navigated hiring in her business, along with a few personal anecdotes from our experience over at BossProject.

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Podcast, Mindset Guest User Podcast, Mindset Guest User

The New Phases of Adulthood: How to Figure Out What You Actually Want

Have you ever felt that you’ve run out of boxes to check? It can feel unsettling not to be clear on what you should be pursuing, especially as you get older. We were pretty surprised to find out that most of the things we strive for as we age are actually developmental milestones. We learned that, with the passing of each decade, there needs to be a realignment to work toward a new set of goals. There’s a progression from building your career in your twenties, to finding life alignment in your thirties, connecting to passion and purpose in your forties, and building a legacy in your fifties and beyond. Striving to make these things a priority is a natural part of the life cycle.

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Podcast, Marketing Guest User Podcast, Marketing Guest User

Use These Conversation Strategies We Learned from Love is Blind Before Your Next Networking Event

We’re sure everyone is familiar with the popular Netflix reality TV show, Love is Blind, but did you know that you can actually learn some tools for having successful conversations at your next networking event from the show? No, these conversations won’t end in a terrifying wedding whereby all your guests anxiously await the words ‘I do’ or ‘I don’t.’ But, you could stand to create incredibly meaningful professional relationships and even friendships. You will also develop your social skills and self-esteem which will have a positive impact on your business!

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Podcast, Mindset Abagail Pumphrey Podcast, Mindset Abagail Pumphrey

The New Way to Look at Boundaries So They Actually Stick

This is not the first time we’re speaking about boundaries, and it won’t be the last. We love boundaries! They’re our favorite ‘B word’. We like setting them, we like holding them, and we like helping other people set them. One thing we find interesting is that when we start the conversation about boundaries and we lovingly push our clients or our team to create, set, and hold a boundary, it can be triggering for a lot of people. That’s because it makes us reflect on toxic behaviors we have allowed or done or negative stories we have told ourselves about why we might need boundaries.

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Podcast, Client Experience Guest User Podcast, Client Experience Guest User

The Key to Sustainable Client Delivery

We have worked with many different service providers over the years. And in that time we’ve learned a great deal from their wide-ranging responses to any number of situations and scenarios that inevitably pop up with clients — be they totally bizarre or bordering on the mundane. In today’s episode, we take a closer look at how to deliver a sustainable client experience. One that is consistent from client to client and can be maintained and altered as your business grows and scales.

When you’re in the thick of the behind-the-scenes work of running your business, it’s easy to lose sight of the client experience. This is why it’s so important to have systems in place that allow you to not only receive client feedback but to come up with solutions that are then seamlessly integrated into your business. We break down the most common issues we’ve seen service providers get stuck on and offer insights on how to fine-tune your internal systems for a unique client experience with staying power!

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Podcast, Mindset Abagail Pumphrey Podcast, Mindset Abagail Pumphrey

How to Be More Creative (It's Not How You Think!)

Creativity is generally associated with art, yet it encompasses so much more than that! Because of the narrow definition of creativity, the majority of adults feel out of touch with their creativity or devoid of it altogether! Studies show that it’s in our DNA to be creative. Yet, as we get older and are influenced by society’s limitations of what constitutes creativity, we fail to flex our creative muscle in a way that resonates with us as individuals. All of us are intrinsically creative, whether we’re artistic or not, and in this episode, we break down what creativity means to us and share tips for getting in touch with your creativity and helping others to do the same.

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Podcast, Leadership Guest User Podcast, Leadership Guest User

The Goal & The Gap: How to Actually Plan for 2023

We’re nearing the end of 2022 and auditing season is upon us! The time is ripe to start looking at how you want 2023 to pan out personally and operationally within your business. We want you to conquer the world, so today, we’re going to share some tips for setting yourself up for success in the new year. Although auditing might not sound sexy, it’s one of our favorite things to do. In this episode, we share some of the strategies we’ve used over the years to carry out an effective audit. You’ll learn how best to take stock of which areas need tweaking in order for you to reach your goals in 2023! Bear in mind that this doesn’t have to be your final iteration but making decisions in advance and working backwards from your goal is essential. Tune in to find out how to identify your financial goal and gap, find a plausible method to fill that gap, and reach your goals!

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Podcast, Leadership Abagail Pumphrey Podcast, Leadership Abagail Pumphrey

How to Handle Discounts and Free Collaborations as a Service Provider

The festive season is upon us! And for service providers that means navigating the immense pressure to take part in retail-centric holidays like Black Friday Sales. In today’s episode, we answer some of the most common listener questions that come up over the holiday season. Like how to handle pressures around Black Friday Sales, when to allow discounts, when free collaborations are worth it, and whether you should work with friends and family.

It may seem like the benefits of some of those things are worth it, but they also come with plenty of hidden costs. Tuning in you’ll hear us share some of the key things we’ve learned from working with relatives, taking part in Black Friday sales, and offering our services for free. These things are a lot more complicated than they seem at first glance! Today’s episode is all about uncovering the true cost of these kinds of discounts, optimizing your price plans, and learning how to give your time the value it deserves. Because if you’re going to spend time away from work, we want it to be spent regenerating and being present with your family, not chasing false leads!

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Podcast, Leadership Guest User Podcast, Leadership Guest User

How to Actually Build a Regret-Free Business

We’ve been working with our clients behind the scenes and noticing some commitment issues when it comes to setting goals and deciding on how to reach them. On some level, the hesitation stems from perfectionism and feelings of Imposter Syndrome. But there’s more to it than that. Today we want to talk about an article that we read recently which delves into the things that we’ve been talking about for years, but from a different angle. Ultimately, perfectionism, Imposter Syndrome and all the related feelings come from a place of worrying about making the wrong decisions. So, we’re going to unpack the principles of creating a regret-free business and life!

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